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Gray-Daniels Ford Lincoln

Brandon, MS

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218 Reviews

201 Octavia Dr

Brandon, MS

39042

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218 Reviews of Gray-Daniels Ford Lincoln

April 28, 2021

My needs were well attended. Lucinda looked into my problem and walla, it was cleared up. Hats off to her and her professionalism. Job well done. More

by jbw6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucinda
Apr 29, 2021 -

Gray-Daniels Ford Lincoln responded

Hi there, From our team at Gray-Daniels Ford Lincoln we thank you kindly for your five star review. We are thrilled to hear that Lucinda was able to able to assist you. Thank you for choosing Gray-Daniels Ford Lincoln and we hope to continue to assist with all your future automotive needs.

April 23, 2021

Service the way it should be done, not like the other Ford dealership in town. This is the kind of service I got for over 20 years at Watson Quality Ford. If you want the service you used to get at Wats More

by ES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coates, Darrell Miller, Gail, Elliot
Apr 24, 2021 -

Gray-Daniels Ford Lincoln responded

We are pleased to know that your service appointment went well. Thank you for making us your service center of choice!

April 22, 2021

I PURCHASED MY VEHICLE FROM THE OTHER FORD DEALER IN OUR TOWN......HUGE MISTAKE... THEY KEPT MY BRAND NEW CAR FOR FOUR MOTNHS ARE WERE UNABLE TO FIX IT. LUCINA MURPHY AND GRAY DANIELS DIAGNOSED IT ON ONE D More

by Susan B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LUCINA MURPHY; MR HERBERT
Apr 22, 2021 -

Gray-Daniels Ford Lincoln responded

Susan, thank you for taking the time to share your experience with us. We are delighted to know that our Service Team could take great care of you. Please come back to see us again here at Gray-Daniels Ford.

April 22, 2021

Bryan Miller is a great guy to deal with, always professional and polite. I would think he has a lot to do with your repeat service business, it is in my case. More

by rlluth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Miller
Apr 22, 2021 -

Gray-Daniels Ford Lincoln responded

Hello there, We thank you profusely for your five star review of Gray-Daniels Ford Lincoln. We strive to create a customer driven experience, therefore we are delighted that Bryan was able to create this environment for you. Here at Gray-Daniels Ford Lincoln we would also like to express our gratitude for your continued business. We hope that we can continue to assist with any of your automotive needs.

April 19, 2021

I have been using them for 7 years and they are ALWAYS Very friendly and fast. Didn’t have to wait long for my work to be done! Great people 👍🏻 More

by ala0497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Apr 20, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for the positive feedback! We are delighted to know that you have had good experiences with us at Gray-Daniels Ford Lincoln, and we look forward to any future visits!

April 16, 2021

Worked my car in so I wouldn’t have to leave it for several days. Left it overnight and job completed next day after lunch! Only negative comment would be no loaner car for overnight. More

by angiei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Apr 16, 2021 -

Gray-Daniels Ford Lincoln responded

Hi Angiei, thank you for sharing your feedback with us. We'll be sure to share your comments with our Management Team. Let us know if there is anything else we can do for you.

April 12, 2021

Bought a vehicle had some cosmetic work needing to be done. Worked with me and got the vehicle back to me. Awesome Fast Accurate service!!! More

by ccrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott M.
Apr 14, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for visiting Gray-Daniels Ford! We are happy to know that you enjoyed a successful sales experience. We can't wait to work with you again!

April 09, 2021

First time there for service and will return! Easy to deal with and FAST! BRYAN, was very nice and helpful. We stayed while car was serviced and was very pleased More

by roberts0677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Apr 14, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for visiting Gray-Daniels Ford! We will be sure to thank Bryan for providing you with helpful and friendly service. We look forward to working with you again!

April 07, 2021

Service, always takes time to answer questions and explain. Smile Would never go back to I-55 no comparison with the service and quality of work More

by copeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Apr 14, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for choosing Gray-Daniels Ford! We are so happy to know that we are your go-to for all of your auto needs. We can't wait to work with you again!

April 07, 2021

My work truck needed routine maintenance. The service department was quick about getting my truck in and done in a timely manner. They were friendly and courteous. I will be going back. More

by Curtis.Linton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucinda Murphy
Apr 14, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for visiting Gray-Daniels Ford, Curtis! We are happy to know that our Service Department provided your truck with excellent maintenance. Let us know if there is anything else we can help you with. We look forward to your next visit!

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