Gray-Daniels Ford Lincoln

To say I am extremely disappointed by my experience is an understatement. The salesman Anthony seemed to be ok but he handed my husband and I off to a Johnny that was less than helpful. He did not seem to wa understatement. The salesman Anthony seemed to be ok but he handed my husband and I off to a Johnny that was less than helpful. He did not seem to want to sell the used truck. Once we agreed on a price, my husband signed the paper work and I wrote a check. 1. They did not detail the truck at all. It was dirty. 2. They did not provide me with any paper work. The computers were down when the store opened at 8 am. I understand that things go down but my husband called back around noon and Johnny said he would call us back and he never did. 3. At 4:30 pm I went back to the Dealership and Johnny would not even come over from the other lot he talked to Anthony on the cell phone and still the paper work had not been done. I finally got the paper work on the truck late Saturday afternoon. The guy that processed the paper work was more helpful that the salesmen. I complained to the gentlemen at the counter and he seemed less than concerned. Service is all a Dealership has to offer and Gray-Daniels Ford fell very very short of providing basic service. More

We shopped around for some time. This was the only dealership that gave us a good deal on our trade and on our new vehicle. dealership that gave us a good deal on our trade and on our new vehicle. More

My salesperson, Matt Pavy, was fantastic. He was knowledgeaable and informative about my new ford expedition. He has done everything he could to make the purchase experience a great one. I love my n knowledgeaable and informative about my new ford expedition. He has done everything he could to make the purchase experience a great one. I love my new expedition also. Thanks to Matt. I would definitely return to Gray Daniels Ford due to Matt Pavy's professional and positive skills as a salesperson. More

will never do business with gray daniels again or recommend them to my worse enemies. they took advantage of slow man and will not fix his car or give him refund. I will be informing everyone I mee recommend them to my worse enemies. they took advantage of slow man and will not fix his car or give him refund. I will be informing everyone I meet and know already to never go to graydaniels dealerships because they are crooks. More

This is my 2nd Ford I have purchase from this dealership. I will come back again and yes I highly recommend this dealership. Great customer service and service department is also wonderful. I will come back again and yes I highly recommend this dealership. Great customer service and service department is also wonderful. More

Very good service and friendliness. The salesperson was very honest and very easy to deal with. They did everything they could to make sure I left with the truck I wanted. very honest and very easy to deal with. They did everything they could to make sure I left with the truck I wanted. More

Wonderful experience!Scott worked VERY hard to find exactly the right truck for us. Process was extremely fast, great price, great service. We'll be back again! exactly the right truck for us. Process was extremely fast, great price, great service. We'll be back again! More

I told Mr. Smith exactly what I wanted, and he complied. He didn't bluff me, he was very honest, but most of all, his Christian personality was always present. Thank God for salesmen like Mr. Smith. God wil He didn't bluff me, he was very honest, but most of all, his Christian personality was always present. Thank God for salesmen like Mr. Smith. God will bless him richly. Linda Moss Pearl, MS More

got the best deal on a car i could never hope to afford. sales people treated me like i was their only customer, for over 4 hours, i guess i was. the financing was priceless. i really enjoyed the whol sales people treated me like i was their only customer, for over 4 hours, i guess i was. the financing was priceless. i really enjoyed the whole experience, as i wasn't going to trade, i just came in for a oil change,imagine that! More