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Gray-Daniels Ford Lincoln

Brandon, MS

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218 Reviews

201 Octavia Dr

Brandon, MS

39042

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218 Reviews of Gray-Daniels Ford Lincoln

May 20, 2021

Elliott Thomas and David Leonnard were fantastic persons to work with and great customer service. I have had multiple vehicles from Ford because of them and plan on looking at a Ford F-150 truck once the More

by Dontruett56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliot Thomas
May 21, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you so much for your review! We are glad we could make your car buying experience something to remember. We'll be sure to let everyone who helped you know how awesome they are and well they did with your experience!

May 19, 2021

Service was provided in a professional and timely manner. John kept me informed about what was being done and what would be needed in the near future. More

by hood6012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 19, 2021 -

hood6012 responded

Very pleased with dealership while awaiting service on my Lincoln.

May 20, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for the kind review! We love knowing that John provided you with excellent customer service during your service. We hope to work with you again in the future here at Gray-Daniels Ford.

May 16, 2021

Service was outstanding!! The time that was given was close to exact. The waiting room was clean. And when it was time for me to get my truck, it was right out front. More

by Chuck Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Miller
May 18, 2021 -

Gray-Daniels Ford Lincoln responded

Hi Chuck, We appreciate you taking the time to give us your feedback. We are delighted that our team were able to meet your expectations in a timely manner. Than you for choosing Gray-Daniels Ford Lincoln and we hope to continue to assist with all of your future automotive needs.

May 14, 2021

Service was excellent. Mr John was excellent. Showed up for appointment at 1:45 was out by 2:30. Great service. Price was excellent. Thanks More

by Ford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John coats
May 15, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for choosing Gray-Daniels Ford! We are happy to know that John provided you with a quick and excellent appointment. We can't wait to work with you again!

May 13, 2021

Bought my vehicle from there. Called and made appointment and they took it right away. Very nice and professional. Shane was very nice. My vehicle was washed which I really appreciate. More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
May 15, 2021 -

Gray-Daniels Ford Lincoln responded

Thanks, Joyce! We're so glad you enjoyed your service experience! We look forward to continuing to serve you in the future!

May 12, 2021

WAS VERY PLEASED WITH SERVICE AND AND CUSTOMER SERVICE , BRYAN MILLER WAS SUPER FRIENDLY AND HELPFUL.I HAVE BEEN COMING HERE FOR 6 YEARS, NEVER HAD A BAD EXPERIENCE,THANK YOU FOR BEING SO HELPFUL. More

by RTHORN5149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRYAN MILLER
May 12, 2021 -

Gray-Daniels Ford Lincoln responded

Hi there, Thank you for your positive feedback. Your satisfaction means everything to us, so we are pleased to hear that Bryan was able to assist you. We appreciate your kind words. Thank you for choosing Gray-Daniels Ford Lincoln and we hope to see you again.

May 05, 2021

The Staff was very customer focused. They listened to my needs and responded in kind with products and services. The followup/updates were timely and not pressured. The Product Specialist - Ms. Chandler Sch More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Schuler(Prod. Mgr.), Steve (Mgr.), Jon Craft (Finance), and the Sales Mgr.
May 06, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for the kind review! We are glad to know that you received great customer service from our team. Thank you for choosing Gray - Daniels Ford.

May 03, 2021

Knowledgeable and friendly service department. No waiting. Recommended the parts and service that I needed. Very satisfied with the tires I purchased. Transaction could not have been better. More

by Donna.Mcalpin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Mitchell
May 07, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for the great review, Donna! We are so happy to learn that our Service Department went the extra mile in service to you, and we will be sure to let the Gray-Daniels Ford Lincoln made such a positive impression on you. If we can do anything else for you, please be sure to let us know.

April 29, 2021

Very Punctual to help me when I arrived , Came to waiting room to let me know the progress of service. Also told me they could fix window and it was in warranty. More

by rascal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucinda Murphy
Apr 30, 2021 -

Gray-Daniels Ford Lincoln responded

Hi there, At Gray-Daniels Ford Lincoln we would like to thank you for your five star review. We strive to help our customers in a timely manner, therefore we are delighted to hear about your recent visit. Thank you for choosing Gray-Daniels Ford Lincoln and we hope to continue to assist with all of your future automotive needs.

April 28, 2021

My salesman, Robby Grantham, was a delight. He was so friendly and knowledgeable He made the hassle of car buying a breeze! Next car I buy will be with Robby! More

by Susanchamblee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Grantham
Apr 29, 2021 -

Gray-Daniels Ford Lincoln responded

Hi Susan, At Gray-Daniels Ford Lincoln we would like to thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear that Robby was able to make this possible for you. Thank you for choosing Gray-Daniels Ford Lincoln and we hope to continue to assist with all your future automotive needs.

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