Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Gravity Autos Jacksonville

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
3.6
57 Reviews
At Gravity Autos Jacksonville, we’re more than just a car dealership — we’re your partner in finding the perfect luxury vehicle. With a proven reputation for excellence and a customer-first approach, our team is committed to making your car-buying experience smooth, transparent, and enjoyable from start to finish. Browse our hand-picked inventory of high-quality pre-owned cars, trucks, and SUVs right here in Jacksonville, FL. Whether you’re scheduling a test drive or exploring financing options, we’re here to help every step of the way.
Contact Dealership

10575 Atlantic Blvd

Jacksonville, FL

32225

Directions

Filter Reviews By Type

Showing 57 reviews

December 01, 2025

Beware! My husband purchased a car from this dealership and it turned out to have extensive rust on all major components on the underside of the vehicle rend More

by brittd446
Recommend Dealer
No
Employees Worked With
Fred and Tabi
Report | Print
Dec 05, 2025 -

Gravity Autos Jacksonville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Dec 05, 2025 -

brittd446 responded

Thank you for the response. Your management team is already fully aware of our situation, and we have been in direct communication with multiple members of your staff. We have email correspondence with Fred, as well as text communication with Ron. We have also included Nancy in our most recent outreach. A signed mutual rescission agreement from us has been in all of their inboxes since Tuesday, December 2nd at 7:06 PM EST. We have clearly and repeatedly stated that we will comply with your requests as soon as the agreement is signed and returned to us. It is necessary that this agreement be formally signed—rather than relying on an informal email acknowledgment—because any valid rescission requires specific terms and deadlines to be enforceable and to ensure both parties’ responsibilities are clearly documented. At this time, we are simply awaiting your team’s signed copy of the rescission agreement so we can proceed with the reversal of the sale, which your management has already guaranteed would take place. Thank you.

November 27, 2025

initially the running of numbers went fantastic. Going into finance as an out of state customer was incredibly brutal. Numerous calls, unresponsive texts. We finally reached the finish line. Now, More

by daniel.kim.lopez1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fred
Report | Print
Nov 30, 2025 -

Gravity Autos Jacksonville responded

Daniel, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to ensure that all our customers leave happy, and it's disappointing to learn we missed the mark here.

Nov 30, 2025 -

daniel.kim.lopez1 responded

We have also found extensive flood damage on the vehicle. We have contacted our insurance provider and lender and an attorney.

November 23, 2025

THEY WORKED HARD TO GET ME FINANCING AS A BUSINESS LLC. MY NEW CAR IS GREAT. BETTER THAN I EVER THOUGHT. TABI, RON, Adam did great by me. More

by scrummasterkhris
Recommend Dealer
Yes
Employees Worked With
TABI
Report | Print
Nov 23, 2025 -

Gravity Autos Jacksonville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 20, 2025

Once I purchased my vehicle, I never heard back from the dealership, even though I still had concerns. Very unprofessional. More

by domoniquejw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Katherine Cebula
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Anker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
Report | Print
Nov 24, 2025 -

Gravity Autos Jacksonville responded

Domonique, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 19, 2025

I have several problems with the truck and one of the issues I mentioned to manager. And he just shrugged it off like it's nothing. I would never buy from here again. More

by wrightj83
Recommend Dealer
No
Report | Print
Nov 23, 2025 -

Gravity Autos Jacksonville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 12, 2025

The sales person Amy had no knowledge or could offer any information about the vehicle More

by Scenite
Recommend Dealer
No
Employees Worked With
Amy
Report | Print
Nov 16, 2025 -

Gravity Autos Jacksonville responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

November 05, 2025

Upon arrival I received excellent welcome and courtesy from staff , particularly Dan and Al also Adam . More

by kennethmayhew51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Anker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al,and Dan also Adam
Report | Print
Nov 05, 2025 -

Gravity Autos Jacksonville responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gravity Autos Jacksonville!

October 27, 2025

Great customer service and very helpful with getting my car same day Didn't rush me with anything More

by trapdrowsy
Recommend Dealer
Yes
Employees Worked With
Tabi
Report | Print
Oct 28, 2025 -

Gravity Autos Jacksonville responded

Thanks for sharing about your experience with Gravity Autos Jacksonville. We appreciate your business and hope to see you again soon!

October 27, 2025

Sales and delivery of the car was excellent sales person Tabetha Pecina went above and beyond to ensure everything went well. Its was her first week at this dealership and I was very happy and impressed to More

by GHTIRE10221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Oct 27, 2025 -

Gravity Autos Jacksonville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 27, 2025

The test drive and sales were excellent the dealership providing my bank with the financial information was average it too way too long to get this done the response was very slow and seemed like they wer More

by GHTIRE10221
Recommend Dealer
Yes
Employees Worked With
Tabitha pecina
Report | Print
Oct 27, 2025 -

Gravity Autos Jacksonville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

1
...
4
5
6