Grapevine Lincoln

The overall experience was very good. From the first interaction with Michael Massey over the phone till the final delivery process, he was a true professional. Extremely knowledgeable about the produc interaction with Michael Massey over the phone till the final delivery process, he was a true professional. Extremely knowledgeable about the product features and benefits. Michael performed an excellent walk around of the vehicle and answered all my questions. Michael’s approach and demeanor was extremely easy to work with. While i have bought new vehicles previously from Grapevine Ford, this was my first experience with Grapevine Lincoln. So far my impression is very favorable, I’m anxious to see if the service side of the business lives up to the expectations that have been created. Omar in the finance department was very easy to work with. More

Excellent sales and customer service. Great to work with and would recommend to others for a great experience and would recommend to others for a great experience More

Very professional experience from first telephone call to drive out and beyond with follow up phone and emails!!! drive out and beyond with follow up phone and emails!!! More

Robert did a great job taking care of me when going through the car buying experience. through the car buying experience. More

If I were able to give this particular Lincoln dealership zero stars I would. Buyer beware that their skip the lot allows you to completely fill out an application to buy a car that they have no intentions o zero stars I would. Buyer beware that their skip the lot allows you to completely fill out an application to buy a car that they have no intentions on selling you at the price listed on their website. Some of those cars are special ordered and already sold but yet they still place them on their website and allow people to fill out complete credit applications and get approved for loans only for them to try & sell you a much Higher-priced car. Placing special ordered Lincoln aviator’s on your website for $60,795 THAT WAS SPECIAL ORDERED and allowing people to fill out a credit application and be completely approved and then calling them to let them know that car is not even available and that you’re not even selling aviators for MSRP but yet listing them on your website is a very dishonest way of doing business. More

Mark was very knowledgeable on the Lincoln Corsair that we bought. Friendly atmosphere. Friend made we bought. Friendly atmosphere. Friend made More

This dealership was very beautiful and clean. The atmosphere is very quiet and feels very calming atmosphere is very quiet and feels very calming More

I received a fair offer for my trade in and I love my new car. The salespersons, Sandy Smith and Shawn Baker were knowledgeable of what I needed of them. Sandy has been a pleasure to work with and Shawn is s car. The salespersons, Sandy Smith and Shawn Baker were knowledgeable of what I needed of them. Sandy has been a pleasure to work with and Shawn is so easygoing and was patient with me while I needed more time to make a final decision. My entire sales experience was exciting and easy. When I was ready to make the commitment to do business, the financing options went well. I enjoyed the friendliness and competence of Heath Thimons. He made it happen to where I couldn’t refuse. I want to include the finance manager, Karl Ettarfaoui, who finalized my contract. I can honestly say, ‘Great job, guys!’ I am pleased. More

Excellent service from sales to finance. Robert was very thorough, fair and professional. Highly recommended. thorough, fair and professional. Highly recommended. More

Robert Manning was awesome and made the process and easy. Garry in the business office was polite and had a easy and fun time while buying my Lincoln Garry in the business office was polite and had a easy and fun time while buying my Lincoln More