Grapevine Lincoln
Grapevine, TX
Filter Reviews by Keyword
By Type
72 Reviews of Grapevine Lincoln
Nautilus or Corsair? Bought the ceramic pearl Corsair! Update, Well after 350 miles the dash goes dead and comes back on later. One week in service and get it back, it's Bought the ceramic pearl Corsair! Update, Well after 350 miles the dash goes dead and comes back on later. One week in service and get it back, it's still broke. Ten days in service and go pick up and wires and panel are in floor. Now low jack doesn't work and found another panel in back of car along with broken pieces. Going back for 3rd time. The 3 stooges are working there. For my trouble they will fill me up with gas, 6 gallons I estimate. A year later... take in for a recall on 4-10-24. Get message car is ready the following morning and go to pick up. It's not ready and will be another 45 minutes. I go home and they are suppose to deliver to my house at 4pm. Now 6:55pm and no car so I call before they close in 5 minutes. Again, I'm sorry, I'm sorry. Finally at 7:45pm they deliver. Fool me once, shame on you. Fool me twice, shame on me. Next time going elsewhere. I think they are a yugo dealership in disguise. More
We bought a new loaded 2023 Corsair and the entire experience was smooth and simple. Michael Massey in sales was extremely helpful and made no effort to influence our choice - he simply provided great experience was smooth and simple. Michael Massey in sales was extremely helpful and made no effort to influence our choice - he simply provided great information that we used to pick the right vehicle. A top notch group of experienced professionals who know how to sell cars the right way. And the new Lincoln lineup is outstanding — very impressive cars! More
Friendly, accommodating sales personnel. This is the second vehicle I have purchased new from this dealership. Both experiences were excellent. This is the second vehicle I have purchased new from this dealership. Both experiences were excellent. More
Our Sales associate Mark Grabowski was outstanding. He was with us from the beginning, selecting options, placing order, waiting for delivery and was excellent on the delivery. He was very good on givi He was with us from the beginning, selecting options, placing order, waiting for delivery and was excellent on the delivery. He was very good on giving us a nice test drive and explaining options and operations. Bought us matching key chains and nice chrome valve stem caps and rear lice plate frame. He installed and got everything ready. Introduced us to Service and showed us where the Service area was. Sales Manager David Klett outstanding from start to finish with setting up the order and closing out delivery. He stopped by and talked to us to assure all was good. Finance Willie Smith very knowledgeable and helpful. Service / Parts associate Natalie was very helpful in helping us order accessories. All in all, best new car experience we have had. More
The experience was very much catered to/at my own pace. There was no pressure to look at/ purchase a vehicle. The associate was very conversational without lingering or hovering. There was no pressure to look at/ purchase a vehicle. The associate was very conversational without lingering or hovering. More
We really appreciate Sandy Smith. She is prompt, purposeful and efficient. She valued our time and I highly recommend her to anyone buying a new Lincoln. She is prompt, purposeful and efficient. She valued our time and I highly recommend her to anyone buying a new Lincoln. More