Grand Prix Subaru

Took the time to explain all the car's features and were extremely nice. It was a great experience. extremely nice. It was a great experience. More

Paul is the most transparent, professional, personable, and helpful person I've ever had the pleasure of doing business with. He is an absolute gem. The dealership as a whole is one of the best experiences and helpful person I've ever had the pleasure of doing business with. He is an absolute gem. The dealership as a whole is one of the best experiences I've had as well. More

Dan Dengler was my service rep and was extremely attentive to my needs and time constraints. Dan made sure my service was handled in an efficient and quality time frame. Knowledgeable, friendly an attentive to my needs and time constraints. Dan made sure my service was handled in an efficient and quality time frame. Knowledgeable, friendly and professional are the words I would use to describe Dan. More

I lost a key device to my Forester. Dan Dengler got me in 1 st thing and took care of me. Thank you very much for the great service Dan Dengler got me in 1 st thing and took care of me. Thank you very much for the great service More

I always receive amazing service at Grand Prix. The employees are so knowledgeable, eager and happy to help you. I especially found this true on 5/26/22 when I came in for an oil change and asked f The employees are so knowledgeable, eager and happy to help you. I especially found this true on 5/26/22 when I came in for an oil change and asked for help with the map update for my Crosstrek. I met Joe Iucci and he offered to take a look. The map update was not very simple, Joe needed to take several steps to complete the process. He even purchased a new flash drive when the program wouldn't load to my drive. He went above and beyond!! I am still overwhelmed and thankful with the level of kindness and professionalism that Joe provided. I am confident that my subarau and I will be in the best hands for years to come. More

Matt was very helpful,courteous and not a”pushy salesman”. Matt knew exactly what I wanted in my buying and I got ex army whT I wanted. I was so impressed with Matt I referred my friend to him. A salesman”. Matt knew exactly what I wanted in my buying and I got ex army whT I wanted. I was so impressed with Matt I referred my friend to him. And ,she in turn leased a Subaru. I will continue to recommend Matt and Grand Prix Subaru More

The whole process of leasing my vehicle was quick and easy. Matt was friendly, polite and professional. I have leased quite a few autos over the years and this was by far the best experience I’ve had. easy. Matt was friendly, polite and professional. I have leased quite a few autos over the years and this was by far the best experience I’ve had. More

I love my new car , it’s perfect and I have Joseph to thank ! I am so happy 😀 thank ! I am so happy 😀 More

Matthew is very professional and knowledgeable. He answered all of our questions and was able to provide us with the vehicle we desired.We would not hesitate in referring Matthew to others. He answered all of our questions and was able to provide us with the vehicle we desired.We would not hesitate in referring Matthew to others. More

From 1 start to 5 stars in 24 hours What sets apart one dealership from another? The cars are the same, the prices are (roughly) the same, but it's the customer service. When I had initially written th one dealership from another? The cars are the same, the prices are (roughly) the same, but it's the customer service. When I had initially written this review I had a horrible experience and left a bad review. Within 24 hours I received a message asking to contact the dealership and speak with a manager. I had very very low expectations and was expecting the dealership to justify their actions regarding their pricing. Jenna followed up with me regarding my issue. She quickly looked into the quote I received and instantly waived the ADM giving me the car at MSRP. The rollout for Solterra was a little rough according to other drivers that pre-ordered the car. Grand Prix really went above and beyond to help me. They were proactive in contacting me when they knew I had an issue. They didn't sit around and wait for my call. This is my second Subaru and I thought I had a pleasant experience with my first Subaru in 2015. I'm really glad I choose Grand Prix Subaru and I will definitely be purchasing my future cars from them! Highly recommend!!! ***** OLD REVIEW ***** I was excited to purchase the new Subaru Solterra which was released in 2022. I did all the right steps in securing a reservation in advance and choosing a well rated dealer. When the MSRP came out ($48,000 - for the Limited trim) Grand Prix was charging over $9,000 on top of that. It's unbelievable how greedy this dealer was. It's also strangely coincidental that between they decided to add a markup in the same amount of federal rebate of $7,500 and $2,000 from NYS combined. They give this rebate to help consumers transition to EV not go into the hands of shady dealerships. More