Grand Prix Subaru

This is our fourth Subaru. We have dealt with Grand Prix all four times. Our last salesman, Jesse Procida passed away. Will Vergez took over for our new salesman, Keith Garvey, (no longer with Grand Prix). all four times. Our last salesman, Jesse Procida passed away. Will Vergez took over for our new salesman, Keith Garvey, (no longer with Grand Prix). He made what was a going to be terrible experience much better. He was so concerned about our needs and the fact that we had spent 3 hours in the showroom one day and two hours another day.He has followed up numerous time to make sure everything was ok. More

This is my second car I purchased from Grand Prix Subaru. Mr. Fred Clever was very helpful in getting the price I wanted for the Subaru forester. Very infortmative and professonal as well. I highly recom Mr. Fred Clever was very helpful in getting the price I wanted for the Subaru forester. Very infortmative and professonal as well. I highly recomend this dealership and Mr Fred Clever for anyone looking to buy a Subaru. Subaru gives you more bang for your buck. More

This is my fifth Subaru from Grand Prix. They are great people to work with and value repeat business. Our sales rep, Kevin Diaz, worked hard on our behalf and met all of his commitments. He stuck with t people to work with and value repeat business. Our sales rep, Kevin Diaz, worked hard on our behalf and met all of his commitments. He stuck with the transaction through the time he handed the keys over to us. My wife and I are very comfortable doing business with Grand Prix. A class organization all around- - from sales staff through management. More

Will was just great!! he took his time and we didn't feel rushed!! We were glad that we went with Subaru and the experience was great from the salesman to the Manager very professional and understanding. We rushed!! We were glad that we went with Subaru and the experience was great from the salesman to the Manager very professional and understanding. We will definitely send leads to Grand Prix. Special Thanks to Will and Kevin :). More

The service was exceptional. The people were very friendly and helpful. Full explanations were given about financing and costs. Everyone involved in the dealership was very considerate and there ws n friendly and helpful. Full explanations were given about financing and costs. Everyone involved in the dealership was very considerate and there ws no hard sell. It was a very nice place to do business. More

Gina was very helpful and you can tell she is in the best interest of her customers. I recently received a call from her asking if I am still happy with my purchase and how I am liking my car. It was truly a interest of her customers. I recently received a call from her asking if I am still happy with my purchase and how I am liking my car. It was truly appreciated and her quality and care for customers shows. I felt very comfortable buying my car and knew it would not fall apart as soon as I drove off of the lot. More

At Grand Prix Subaru I meet with Roy Wander. The first thing we did was take a test drive. There was no pressure and the interaction was great. I am a younger woman and brought my mom with me, Roy spoke thing we did was take a test drive. There was no pressure and the interaction was great. I am a younger woman and brought my mom with me, Roy spoke directly to me, which was not the case at a previous dealer. When it came to pricing Roy proceeded to work the number about 5 or more times till we got to a price I was comfortable with. Roy also made a suggestion for a factory order to get me everything I wanted and still keep me in my price range. I went with the factory order witch took longer then expected but I just picked up my new Subaru Legacy yesterday and could not be more happy with it. Roy also took the time to show me all the features and answer any other questions I had. The rest of the sales staff was also very friendly and helpful when I went to sign the paperwork and pick up my new car. I have recommended and will continue to recommend not only Grand Prix Subaru but Roy Wander @ Grand Prix Subaru. More

I have, in the past, leased two Jeeps from this dealer and recieved excellent service, but not this time. As a returning leasee I fully expected to pick up a fully prepped and ready to go Jeep, not to be and recieved excellent service, but not this time. As a returning leasee I fully expected to pick up a fully prepped and ready to go Jeep, not to be the case. I arrived with a family member to pick up his new Jeep and mine and found that his was not ready to go, we had to attach the liscence plates our selves afer finding mounting clips, as the clips on his car were broken. The Jeep was not properly washed, the window stickers still attached, the service mats were filthy and still on the floor, the passenger side mirror was deeply scrathced and had to be replaced, which meant a trip down the road to the service department and another hour of waiting for replacement. My Jeep was not to be found no one knew where it was, not in the prep area not on the lot. One hour later it was found at the service area without the foglamps installed. Did anyone call me to inform me it was not resdy to go, did anyone bother to inform me the foglamps are on backorder, does anyone have a clue as to when the lamps will be in and installed? The answer to these questions is an emphatic NO! And now for the subterfuge,upon arriving at the service building I inquired with the parts dept. as to when they think the lamps would arrive, and the answer was when they are made we can have them. I was sold a product that does not exist, Jeep does not make them yet because the wiring harness is different now. The Jeep had thirty miles on the odometer, and I know it is less than six miles from the storage lot, then I find the cup holder is full of dried coffee and scratched up, the radio was set at an extremely high volume, so was this Jeep used as a demo or did the dealer employees use it for coffee runs, either way I was sold a used vehicle.The sales person did not bother to demonsrate any of the features, or nuances of the Jeep. When these issues were presented to the sales manager I was met with argument and resistance. So if you ask will I be back as a customer or will I ever recomend this dealer to friend or family, I say the answer lies in the speed and quality of this dealers response to the problems at hand. More

I was apprehensive about buying my first new car, but Kevin Diaz and the staff at Grand Prix quickly put me at ease and made for a great car buying experience. Kevin was friendly, knowledgeable, and ext Kevin Diaz and the staff at Grand Prix quickly put me at ease and made for a great car buying experience. Kevin was friendly, knowledgeable, and extremely professional. He addressed all of my concerns and went out of his way to make the entire experience a positive one. I highly recommend Grand Prix to anyone looking to buy a new car and I look forward to being a regular customer of theirs in the future. More

My salesman, Kevin Diaz, was great in showing me the car. letting me drive it and explaining the various features to me. The support staff was excellent and offered helpful, friendly advice. The car was re letting me drive it and explaining the various features to me. The support staff was excellent and offered helpful, friendly advice. The car was ready as promised, full tank of gas and away I went. More