Grand Prairie Ford

People were very nice to work with. You would think, tho, when someone pays $35k for a car that they would fill the tank up. when someone pays $35k for a car that they would fill the tank up. More

Best price I could find..! Very friendly and professional staff, loved the place. Brenda helped me out so much on buying mu first vehicle really appreciate the Help. Excellent customer service. staff, loved the place. Brenda helped me out so much on buying mu first vehicle really appreciate the Help. Excellent customer service. More

Make sure they actually did the service you paid them to do I am a regular customer to this Ford Dealer and I am quite disappointed in the quality of service they provide. I took my vehicle to the dealer to get I am a regular customer to this Ford Dealer and I am quite disappointed in the quality of service they provide. I took my vehicle to the dealer to get an oil/filter change, tire rotation, quick inspection, and a recall repair service done. Upon receiving my vehicle I immediately noticed that my tires had not been rotated. I opened the hood of the vehicle and noticed that my air filter box had been left open (the orange seal of the air filter was actually visible on one of the corners). I also noticed that the windshield wiper fluid had not been refilled. I asked to speak to a manager but they assured me that he/she was in a meeting and could not speak to me. My service representative was very polite and helpful and did offer to refund me the tire rotation amount as well as rotating the tires for me at no charge. I asked her to personally check to see if my oil filter had in fact been replaced and she reassured me that it was. To top of all off, days after my visit I noticed that the service tech had shoved the plastic steering wheel cover under the passenger seat....it is safe to say that I will be taking my business some place else for my vehicle service needs. More

My husband and I are so happy with our purchase and the service we received at Grand Prairie Ford! We love our car! I'm sure we will be back for any future car shopping. service we received at Grand Prairie Ford! We love our car! I'm sure we will be back for any future car shopping. More

Process was super easy. I drove in from out of state because of the price and the ease of the transaction. Cruz was great to work with. because of the price and the ease of the transaction. Cruz was great to work with. More

Excellent Sales Service Visited Grand Prairie Ford on Saturday 5/2/2020 and was immediately greeted by Jose Carlos Cervantes. He asked a few questions to see what I was in th Visited Grand Prairie Ford on Saturday 5/2/2020 and was immediately greeted by Jose Carlos Cervantes. He asked a few questions to see what I was in the market for and showed me a couple trucks of different package levels. Service was great and I left trading in my old truck for a new Ford F250 Lariat 6.7. This is everything I could ask for in a truck. Thanks again Carlos for the Truck buying experience and thanks to the entire Grand Prairie Ford staff!!! More

Amazing staff!! Super helpful and accommodating. Sale representative really listened and provided. We came in with a goal and the staff delivered! We couldn’t be any happier. representative really listened and provided. We came in with a goal and the staff delivered! We couldn’t be any happier. More

Jackie did a great job. Was able to help me accomplish what I wanted and needed to do to meet my vehicle needs.Thanks Jackie what I wanted and needed to do to meet my vehicle needs.Thanks Jackie More

Jackie made the process so easy, definitely recommend seeing him! He was very patient, friendly, and full of knowledge. Would come see him again if needed! seeing him! He was very patient, friendly, and full of knowledge. Would come see him again if needed! More

Very good customer service and understanding! He listened and told me every detail of the car and understood what I wanted very good service overall. listened and told me every detail of the car and understood what I wanted very good service overall. More