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Grand Prairie Ford

Grand Prairie, TX

4.6
1,676 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,676 reviews

June 19, 2020

Great job Ricardo Thank you for your help in reviewing the details of the F250 crew cab Diesel 4 x 4 and the easy purchase process. More

by Jod.1987
Recommend Dealer
Yes
Employees Worked With
Ricardo Pinilla
Jun 22, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback!

June 18, 2020

He was excellent. Great service. He helped me with everything I needed. He’s the reason I drove out of there with a brand new car. Very professional. More

by skittles121400
Recommend Dealer
Yes
Employees Worked With
Karla Corralejo, Ricardo Pinilla
Jun 18, 2020 -

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 18, 2020

Melissa was really helpful, she gave the best customer service and with any finance question she answered it thoroughly. She also gave me all the options so i could pick what’s best for me More

by Scottie
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback!

June 17, 2020

I told Jose what my terms were going to be if we were going to get a deal done..and he made it happen without all the gimmicks and hastle of back and forth. This was my 8th or so purchase from GP Ford a More

by servin462
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Carlos Cervantes
Jun 18, 2020 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 17, 2020

Omg Brenda was on it . She was very professional in what she does . She surprised me with the bull horn! You guys go ask for her. More

by Binaf27
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reyna Hernandez
Jun 18, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

June 17, 2020

The worst when it comes to relaying message to the customer and he makes you feel like you are nobody after they make their sale, worst customer service experience I have ever received More

by Scottie
Recommend Dealer
No
Employees Worked With
Robert Fugate
June 16, 2020

Never Give Up!! They made it work for me and they where always genuine in their responses. They always told it like it is very good team! More

by david_rosas
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Grand Prairie Ford responded

Thank you for taking the time to leave us a positive review!

June 11, 2020

Fantastic! outstanding quality, honesty, and integrity. I've enjoyed doing business here I left with a great deal on my new car. I will go back here again definitely recommend it because of the excellent c More

by Margie M.
Recommend Dealer
Yes
Employees Worked With
Karla Corralejo, Jose Carlos Cervantes
Jun 11, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

June 09, 2020

Jackie made our day by being honest and sincere and very informative about the sale! We’re very please to have had Jackie as our salesman. Great job Jackie! 👍 More

by Doubljj95
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 06, 2020

5 star experience I dealt with Jackie Mercer, and he was very professional and easy to deal with. Brett was very helpful as well and very knowledgeable on the features More

by firstexteriordesigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

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