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Grand Prairie Ford
Grand Prairie, TX
1,692 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,692 reviews
February 28, 2021
From start to finish a great experience! I love my new truck and the cost! Very affordable. I would highly recommend this place and will definitely be going back in the future when my husbands ready to up truck and the cost! Very affordable. I would highly recommend this place and will definitely be going back in the future when my husbands ready to upgrade! Thanks everyone!!! More
by kwright75149
February 26, 2021
Great experience with purchasing my first truck.... Everyone was very kind and extremely helpful.... I would definitely recommend to anyone looking to purchase a new vehicle! Thanks GP Ford!! Everyone was very kind and extremely helpful.... I would definitely recommend to anyone looking to purchase a new vehicle! Thanks GP Ford!! More
by shaegamble
February 26, 2021
We had a wonderful experience purchasing a new vehicle. We had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Jackie was very thorough and knowledgeable. He is t We had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Jackie was very thorough and knowledgeable. He is the best! We walked out happily and appreciate the great customer service. Thanks again for the great help! More
by Elvia & Juan
Employees Worked With
Elsa Parada
February 26, 2021
Vehicle was well above my expectations and the sales process went very smoothly. Jackie was great. I would highly recommend Grand Prairie. It was worth the time process went very smoothly. Jackie was great. I would highly recommend Grand Prairie. It was worth the time More
by kdustyb
Employees Worked With
February 25, 2021
My name is Steve Alonzo. I would like to let every consumer know, This collision Ctr is horrible!!! Please avoid them at all cost. F consumer know, This collision Ctr is horrible!!! Please avoid them at all cost. F More
by 13steveracer13
Employees Worked With
EVERYONE IN THE COLLISION CENTER!!!
February 21, 2021
The team was great to work with. Was able to quickly find a vehicle that suited my needs and within my price range. Would definitely use again to buy another car. find a vehicle that suited my needs and within my price range. Would definitely use again to buy another car. More
by austin.ruppanner
Employees Worked With
February 20, 2021
Jackie was a pleasure to work with both over the phone and in person. We had a few questions about the truck so we called and talked to him first. He sent us a video back showing us the details on the tru and in person. We had a few questions about the truck so we called and talked to him first. He sent us a video back showing us the details on the truck. He has everything ready for us when we arrived to test drive the vehicle with a second option that we had asked for also. Super nice man that walked us through everything and answered all our questions! More
by vjdiaz
February 18, 2021
Jackie Mercer is Absolutely Amazing he got my husband and I in 2 new vehicles the day before our baby is born and in the middle of this Texas storm. He made everything easy and comfortable. I highly recommen I in 2 new vehicles the day before our baby is born and in the middle of this Texas storm. He made everything easy and comfortable. I highly recommend anyone who is looking to buy a new or used vehicle go to Grand prairie Ford and get with Jackie More
by Cheyenne Thacker
Employees Worked With
February 10, 2021
Provided an outstanding service with lively passion and went above and beyond for me. I truly appreciate the service and kindness of Jackie to get me into my first vehicle. yeah went above and beyond for me. I truly appreciate the service and kindness of Jackie to get me into my first vehicle. yeah More
by John Mendez
Employees Worked With
February 07, 2021
Service manager Melissa tried to get me to say I had Excellent service on my Ford 2006 in exchange for refund of $205. I showed up on 2/6/2021; since I put only “good” I did not get my refund promised. Excellent service on my Ford 2006 in exchange for refund of $205. I showed up on 2/6/2021; since I put only “good” I did not get my refund promised. You can’t cover up what happened with poor service. Although they corrected the mechanical issue I still had to pay for the part, which is not right because I didn’t have this issue when I took my truck to you for an oil change. I requested that the replaced part be saved and I will pick up when I pick truck up, but guess what...it was locked in the service technicians tool box and no one had a key. The service was not at all excellent, so I can not lie just to get a bribery refund. Also the service tech left grease in vehicle. More
by carolinecox140
Employees Worked With
Melissa Gorostieta
