Grand Prairie Ford

Everyone was friendly. The dealership was clean, and inviting. I like the 2 years free oil changes and tire rotations that come with the service. Plus that we get carwashes The dealership was clean, and inviting. I like the 2 years free oil changes and tire rotations that come with the service. Plus that we get carwashes. Good customer service. More

Jackie and Max were very good to work with. Made the experience efficient and easy. We appreciate their help and knowledge and will reach out to them when it is time to buy again. Made the experience efficient and easy. We appreciate their help and knowledge and will reach out to them when it is time to buy again. More

Purchased my second vehicle from them, first was much smoother but the second was fine. The overall experience was good but the transaction could have been faster than it was. I’m extremely pleased that smoother but the second was fine. The overall experience was good but the transaction could have been faster than it was. I’m extremely pleased that they took the time to deliver the vehicle an hour and a half away as I was out of town! The only real complaint is dealer addons, those should be added during the transaction by request or really any other manner than just stuck on the vehicle and forced to purchase, dirty tactic many are doing. However, I’m willing to purchase from them again. I spoke to two other dealerships and they took no priority in me not being in store, these guys treated me no different than face to face! More

Sebastian did a great job at finding what we wanted. He went above and beyond to get us in the vehicle. He went above and beyond to get us in the vehicle. More

EVERYTHING WENT SMOOTH. ASKS FOR A CERTAIN KIND OF VEHICLE, WITH AN AMOUNT DUE THAT I COULD AFFORD. THEY BROUGHT IT UP FOR ME TO LOOK AT AND WAS EXACTLY WHAT I NEEDED. I'M V ASKS FOR A CERTAIN KIND OF VEHICLE, WITH AN AMOUNT DUE THAT I COULD AFFORD. THEY BROUGHT IT UP FOR ME TO LOOK AT AND WAS EXACTLY WHAT I NEEDED. I'M VERY PROUD OF OWNING THIS VEHICLE. I HOPE EVERYTHING PROCEEDS GOOD BECAUSE I LIVE ON A FIXED INCOME. I BOUGHT MY LAST 2 VEHICLES HERE AND APPRECIATE Y'ALL WORKING WITH ME. LET'S KEEP IT GOING. THANK YOU! More

Inna is who helped me and she was awesome sauce! She’s a great asset to your sales Team!! I’m not sure who Brandon Flem is, so I didn’t rate him. She’s a great asset to your sales Team!! I’m not sure who Brandon Flem is, so I didn’t rate him. More

Andre and Marcus were very kind, personable, polite and helpful. The finance department was also very easy to go through and close out the purchase. Thank you Grandprairie Ford for a great experience. helpful. The finance department was also very easy to go through and close out the purchase. Thank you Grandprairie Ford for a great experience. More

Everyone was very friendly and helpful in helping me leave with my dream car. The process was very smooth leave with my dream car. The process was very smooth More

Our main aggravation was how dirty the car was that we bought. They smeared armor all over everything so thick we had to have it detailed after purchasing. There was spilled coke, crumbs, a lighter, pen, bought. They smeared armor all over everything so thick we had to have it detailed after purchasing. There was spilled coke, crumbs, a lighter, pen, chapstick, all kinds of random things left in there. It was clear the dealership didn’t put any effort into detailing it after the last owner. The car had been at their lot for a few weeks so it’s not like it was a fresh trade and they didn’t have time to clean it. Salesman was great but the sales manager would not come out and talk to us while negotiating so it made the process much longer than it needed to be. Again our salesman was great, he was doing his job but was acting as a messenger between us and the sales manager. More

The person in finance really helped me get a good deal and for that I am grateful. and for that I am grateful. More