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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,768 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,768 reviews

February 09, 2025

We have always enjoyed the atmosphere and friendly reception of each staff person. Any questions we may have is answered to the full extent. We left with our new vehicle with sufficient knowledge and More

by Patmtz46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear that you've consistently enjoyed the atmosphere and found our staff to be friendly and informative. It’s our priority to ensure you leave with a full understanding of your new vehicle, and we’re pleased we were able to provide that experience for you. We truly appreciate your feedback and look forward to serving you again in the future!

February 08, 2025

Jackie was the best car salesman we’ve had. He made us feel part of his family. I would highly recommend him to anyone looking for a new car! More

by Alegna79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda
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Feb 10, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're so glad to hear that Jackie made your car buying experience special. We truly value the relationships we build with our customers, and it's wonderful to know you felt like part of the family. We'll be sure to pass along your kind words to Jackie!

February 07, 2025

I am highly recommended to this dealership and they are good seller and they respectful to there costumer More

by arcefrank34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Inna
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Feb 10, 2025 -

Grand Prairie Ford responded

Thank you for your kind words and recommendation! We’re thrilled to hear that you had a positive experience with us. We take great pride in providing respectful and professional service to all of our customers, and we’re glad that it showed. We appreciate your feedback and look forward to serving you again!

February 06, 2025

Excelente atencion, muy buen servicio, siempre estuvieron en la mejor disposicion en atendernos, y la comunicacion siempre fue clara y buena More

by ky.garciag10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Granillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar y alejandro
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Feb 07, 2025 -

Grand Prairie Ford responded

¡Gracias por tus amables palabras! Nos alegra saber que recibiste una atención y servicio excelentes, y que nuestro equipo siempre estuvo dispuesto a ayudarte con una comunicación clara. Realmente apreciamos tus comentarios y esperamos continuar sirviéndote en el futuro.

February 06, 2025

Sales person was outstanding in every aspect of the purchase of our vehicle. Dge even brought it to us. More

by matthewgreening007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xochitl Acosta
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Feb 07, 2025 -

Grand Prairie Ford responded

Thank you for your kind review! We're thrilled to hear that your salesperson provided outstanding service and went the extra mile by bringing the vehicle to you. We truly appreciate your feedback and are glad to have had the opportunity to assist you with your purchase!

February 06, 2025

Good prices but couldn’t get the little things done right to make the sale go smooth. I’ve called about getting records of warranties after buying a new truck and I cant get a response. Worrying that once yo More

by FRANCISCOGARAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joel
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Feb 07, 2025 -

Grand Prairie Ford responded

We sincerely apologize for the lack of communication and understand your concerns. We take customer service very seriously and want to ensure that all of your questions and needs are addressed promptly. Please contact Maricela Vera at Mvera@grandprairieford.com, and she will assist you with obtaining the warranty records and addressing any other concerns you may have. We appreciate your feedback and the opportunity to resolve this matter.

February 06, 2025

Sales process was great. Went to look at used vehicle and ended up purchasing a brand new truck. Joel made the process easy and the management team gave me a great deal. More

by walters.ryan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel in sales
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Feb 07, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that Joel made the sales process easy and that our management team was able to provide you with a great deal. It's great to know you ended up with a brand new truck! We appreciate your business and look forward to serving you again in the future.

February 04, 2025

We have always gone to Ford it's the best do recommend to go find your vehicle. More

by soniaespinoza1970sm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Grand Prairie Ford responded

Thank you for your continued loyalty to Ford! We're thrilled to hear you've had such positive experiences with us. Your recommendation means a lot, and we appreciate your trust in our dealership. We look forward to helping you find your next vehicle whenever you're ready!

February 04, 2025

great customer service and extremely helpful. worked very hard to help me get the best price and Ronnie was the best salesman. More

by chris.michael.banks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're glad to hear that Ronnie was able to assist you in getting the best price. Providing excellent customer service is always our top priority, and we're happy that you felt well taken care of. We truly appreciate your business and look forward to serving you again in the future!

February 04, 2025

The experience was great they treated us really well and made sure we got a fair deal with the vehicle I wanted More

by oscar_3778
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Murrugarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled to hear that you had a great experience and felt well-treated throughout the process. Ensuring our customers get a fair deal is always a priority, and we're glad we could meet your expectations. We appreciate your business and look forward to assisting you again in the future!

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