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Grand Prairie Ford
Grand Prairie, TX
1,699 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,699 reviews
December 29, 2022
Mr. Harris was amazing to work with. Gave me all the info plus the best customer service I feel I have received in awhile considering it being a car dealership. Would recommend him to everyone I know! plus the best customer service I feel I have received in awhile considering it being a car dealership. Would recommend him to everyone I know! More
by Ckh0916
Employees Worked With
December 29, 2022
Jackie worked with me well to help me find the vehicle I wanted at a price I was willing to pay. wanted at a price I was willing to pay. More
by scottye.perry
December 27, 2022
Honestly god bless mr. Jackie Mercer what a guy! He was super helpful and incredibly down to earth, couldn’t of asked for a better representative of Grand Prairie Ford, sam Jackie Mercer what a guy! He was super helpful and incredibly down to earth, couldn’t of asked for a better representative of Grand Prairie Ford, same goes for Steven in the finance department really informative and really opened my eyes to all the great possibilities you can have when you go with ford thank you guys soo much for my 2023 Ford Ranger y’all are the best! Also I’d like to thank the guy Huey for teaching me all I needed to know about ford pass! More
by akersdawson
December 25, 2022
We got the best deal with the best salesman! Thank you Jackie Mercer for your help. Thank you Jackie Mercer for your help. More
by Randallbpayne
December 19, 2022
My experience was nothing short of awesome! I worked over the phone with Lawrence and Jackie with help of my purchase of my new F150. They got me a great deal I was happy with. I flew in and Ja I worked over the phone with Lawrence and Jackie with help of my purchase of my new F150. They got me a great deal I was happy with. I flew in and Jackie picked me up at the airport and the process was easy at the dealership. This was my best truck buying experience to date. More
by Marcos
December 18, 2022
All I can say is, my vehicle was brought back in to repair 3 times in 2 months. My 2019 explorer went in for A/C not working and went back in 5 days after GPF having my vehicle for 1 month, for coolant repair 3 times in 2 months. My 2019 explorer went in for A/C not working and went back in 5 days after GPF having my vehicle for 1 month, for coolant leaking. They did not address other issues I requested to check. They stayed with my vehicle for a second Month to correct the coolant leak. After me picking up my vehicle for the second time and two months later ,I now have a massive oil leak from the head gasket. Im not pleased with their service departments quality of work. It looks like they are just trying to flood their mechanics with alot of work by taking in as many cars as possible and not providing what customers pay for which is results and Quality. If I could attach pictures I would to show to prove my complaint. TAKE AT YOUR OWN RISK. More
by MQTECHY
Employees Worked With
Service department
December 13, 2022
Third vehicle that I’ve purchased from here. Always helpful, considerate, and treat their customers like family. Always helpful, considerate, and treat their customers like family. More
by Heatherlynn2297
Employees Worked With
December 09, 2022
Jackie was awesome! He was very attentive and responded in a timely manner. Initially inquired about the truck and received a video of the truck and all the options. Whe He was very attentive and responded in a timely manner. Initially inquired about the truck and received a video of the truck and all the options. When picking up the truck noticed a scratch and Jackie was quick to get it into the body shop and offered different options going forward. More
by Daniel.g.Nguyen2019
Employees Worked With
December 08, 2022
We are repeat customers-we always appreciate the customer service and how friendly everyone is service and how friendly everyone is More
by Loris3boyz
December 03, 2022
The service i received was excellent from the moment i first stepped out of the car. Jackie was there to help me through the whole experience first stepped out of the car. Jackie was there to help me through the whole experience More
by briesha
Employees Worked With
