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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,840 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,840 reviews

April 03, 2025

Very happy how the transaction went thru, very satisfied how I was able to decided with help of dealership people More

by juancains
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lilly ( sales) Karla (finance)
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Apr 04, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled to hear that the transaction went smoothly and that our team was able to assist you in making a confident decision. We appreciate your satisfaction and look forward to helping you again in the future!

Apr 04, 2025 -

juancains responded

I would like to thanks Lilly (sales person ) she was very helpful explaining all the details on my questions and options, also tu Karla (finance ) she help make it happen

April 02, 2025

I had an outstanding experience working with Jackie. He listened to my needs, answered all my questions with patience, and made the entire process smooth and stress-free. More

by bcmarlow98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Grand Prairie Ford responded

Thank you for sharing your outstanding experience! We're so glad to hear that Jackie took the time to truly listen, answer your questions with patience, and make everything smooth and stress-free. Providing a comfortable and helpful experience is what we strive for, and it’s great to know Jackie delivered on that. We appreciate your feedback and hope to assist you again in the future!

April 02, 2025

Great costumer service! !! Must faster than normal! Highly recommend to anyone that is looking for a new vehicle More

by branson22hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that you had a fast and positive experience with our customer service. We truly appreciate your high recommendation and are happy to know that we could make your vehicle shopping experience smoother. We look forward to assisting you again in the future!

April 02, 2025

Very prompt and courteous service, would definitely buy from here again. From the test drive to pulling off the lot, painless experience. More

by jameshansen999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Grand Prairie Ford responded

Thank you for your kind review! We're thrilled to hear that your experience was prompt, courteous, and painless from start to finish. It's great to know that we made your car buying process smooth and enjoyable. We truly appreciate your feedback and look forward to helping you again in the future!

April 01, 2025

Stellar and welcoming They were both very patient and understanding, I had an excellent follow up and I will recommend them to everyone I know More

by Bryan77
Recommend Dealer
Yes
Employees Worked With
Alejandro and Cesar
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Apr 02, 2025 -

Grand Prairie Ford responded

Thank you for your amazing feedback! We're so glad to hear that you had a stellar experience and felt welcomed throughout the process. Patience and understanding are so important to us, and it's great to know that you felt supported. We truly appreciate your recommendation and look forward to assisting you and anyone you refer in the future!

March 31, 2025

This is the dealership where I do all of my business. Sales and Service. The new management since John Poe, the General Manager, has been there is focused on providing exceptional customer service. I More

by ALANE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Jensen
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Apr 03, 2025 -

Grand Prairie Ford responded

Thank you for your loyalty and for sharing your experience! We're delighted to hear that we continue to be your go-to dealership. It’s great to know that Jon Jensen and Ron Smith took such great care of you and made your purchase an easy and enjoyable process. We also appreciate your recognition of the exceptional customer service under John Poe’s leadership. Your recommendation means a lot, and we look forward to serving you again in the future!

March 30, 2025

The service was above and beyond my expectations. They worked to make sure that we got the best possible deal. More

by jeff.lindamood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
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Apr 02, 2025 -

Grand Prairie Ford responded

Thank you for your great review! We're so glad to hear that our team went above and beyond to meet your expectations and secure the best possible deal for you. Providing exceptional service is always our goal, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

March 30, 2025

Everyone made it a very pleasant car buying experience. I am very happy with my purchase. More

by emily.robinson.1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Pacheco,
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Apr 03, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We’re delighted to hear that our team made your car-buying experience a pleasant one. Enjoy your new vehicle, and we appreciate you choosing us!

March 29, 2025

Great job. Made the purchase process smooth and easy. Joshua and Eric both did a great job in getting my daughter into her college vehicle. She is very happy. More

by jaykelso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Guzman, Karla Corralejo
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Apr 01, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're so happy to hear that Joshua and Eric made the purchase process smooth and easy, and that your daughter is enjoying her college vehicle. It's great to know that she’s happy with her new car. We appreciate your trust and look forward to helping you again in the future!

March 28, 2025

I was very happy with my purchase. Job well done . Have a great day Thanks More

by cablu59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Grand Prairie Ford responded

We're delighted to hear you were very happy with your purchase! We appreciate you taking the time to share your positive feedback. We're glad we could provide you with a satisfying experience. Thank you, and we hope you have a great day as well! We look forward to seeing you next time!

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