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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,768 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,768 reviews

February 23, 2025

Brandon-manager, helped us out of a tough situation with another dealership. He went ABOVE & BEYOND & has always given us TOP NOTCH STELLAR service!! We definitely Recommend this dealership. Alejandro in fi More

by JENMIKERUDD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Feb 25, 2025 -

Grand Prairie Ford responded

Thank you so much for sharing your experience! We're thrilled that Brandon was able to assist you in such a positive way and that Alejandro in finance also provided amazing service. We truly appreciate your kind words and your recommendation. We're committed to providing top-notch service, and it's wonderful to hear that we delivered! If you need anything else, don't hesitate to reach out.

February 23, 2025

Excellent service and timely Cooperative and organized,straight forward with business Awesome place to buy a cat More

by WALAYAT.SANA
Recommend Dealer
Yes
Employees Worked With
Joshua North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua North
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Feb 25, 2025 -

Grand Prairie Ford responded

Thank you for your fantastic review! We're thrilled to hear that you had an excellent and timely experience with us. We truly appreciate your kind words and are glad you found our team cooperative, organized, and straightforward. We look forward to assisting you again in the future!

February 23, 2025

Excellent service and timely Cooperative and organized,straight forward with business Awesome place to buy a cat More

by WALAYAT.SANA
Recommend Dealer
Yes
Employees Worked With
Joshua North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua North
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Feb 25, 2025 -

Grand Prairie Ford responded

Thank you for your great review! We're thrilled to hear that you had an excellent experience with our service, and that our team was cooperative, organized, and straightforward. It seems like there may have been a typo with "cat" instead of "car," but we appreciate your feedback nonetheless and look forward to assisting you again in the future!

February 22, 2025

Very nice and clean. Everyone was nice to work with. Enjoyed it and got me in and out. More

by EDBULLARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Smith
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Feb 24, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that you had a positive experience and that everything went smoothly. We look forward to serving you again in the future!

February 22, 2025

The professionalism by Jackie Mercer and Brett Benson was beyond reproach. Please pass on my thanks and both individuals exceeded my expectations. More

by Chuy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Grand Prairie Ford responded

Thank you for sharing your wonderful feedback! We're thrilled to hear that Jackie Mercer and Brett Benson exceeded your expectations with their professionalism. We will be sure to pass on your thanks to them, as we truly value their dedication to providing exceptional service. We look forward to assisting you again in the future!

February 21, 2025

Fast check in. Able to repair in a couple of days after diagnosis. Part in stock. More

by kirlou011808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Perry
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Feb 24, 2025 -

Grand Prairie Ford responded

Thank you for your review! We're glad to hear that your check-in was fast and that we were able to complete the repair promptly with the necessary part in stock. We strive to provide efficient and effective service, and we appreciate your feedback. We look forward to assisting you again in the future!

February 21, 2025

I knew what I wanted , I hoped y,all would have it, and you did! The sale was seamless and fast thank you the delivery just as fast I am Verry happy More

by TK13061
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We're so glad to hear that we had exactly what you were looking for and that the entire sales process, including delivery, was seamless and fast. We truly appreciate your business and are thrilled to know you're very happy with your purchase!

February 20, 2025

I went to Grand Prairie Ford on short notice and was able to get the vehicle I needed for my wife and get it done very quickly. Cruz was my sales rep and worked with him and the management group to get the t More

by Gdsparks09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're glad to hear that Cruz and the team provided you with excellent service and made the process smooth and efficient. Enjoy your 2024 Expedition Max Limited – it's a fantastic choice! We appreciate your business and look forward to working with you again in the future.

February 20, 2025

Jackie was great to work with. His experience and phenomenal customer service really made for an easy process. More

by jkunz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear that Jackie’s experience and customer service made your process smooth and enjoyable. We appreciate your business and look forward to serving you again!

February 19, 2025

Jack was amazing, provided me with all needed information and answered all my questions, even the ones I didn’t even think about, he was always 2 steps ahead! More

by jackie091416
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Grand Prairie Ford responded

Thank you so much for your kind words! We're thrilled to hear that Jackie provided you with such a great experience and went above and beyond to answer all your questions. We’ll be sure to pass along your feedback to him. We appreciate your business and hope to continue serving you in the future!

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