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Grand Prairie Ford

Grand Prairie, TX

4.6
1,660 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,660 reviews

July 26, 2024

good experience dealing with Grand Prairie Ford. Feel like I was treated fairly and professionally. Would definitely work with them again. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Grand Prairie Ford responded

Thank you for sharing your positive experience with Grand Prairie Ford! We're delighted to hear you felt treated fairly and professionally. We look forward to working with you again in the future!

July 24, 2024

Jackie was very helpful in helping us find exactly what we were looking for and getting us a great deal. More

by halliemadbryant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that Jackie was able to help you find exactly what you were looking for and secure a great deal. If you need anything else or have further questions, feel free to reach out. Enjoy your new vehicle!

July 19, 2024

Very satisfied customer - staff and experience were great. I will be back in the future. More

by wdwade.9233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2024

Jackie is a pleasure to work with. Jackie is personable and knowledgeable. I'd work with him again. More

by detailedcreativeunique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Jackie is very responsive and helpful. However when it comes to making deals your management team does not try to really work to keep business especially for returning customers More

by Alandamy
Recommend Dealer
No
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Grand Prairie Ford responded

Thank you for your feedback and for recognizing Jackie's responsiveness and helpfulness. We appreciate your continued support and are sorry to hear that your recent experience with our management team did not meet your expectations. We highly value our returning customers and strive to provide the best possible service and deals. To address your concerns and work towards a resolution, please contact Joseph Coates at JCoates@grandprairieford.com. Joseph will be happy to discuss your situation in detail and see how we can better meet your needs. Thank you for your patience and understanding as we work to improve our services.

July 02, 2024

Want to thank Jackie Mercer for making the time to go over every single question that I had, very helpful, very understanding and very patient. Would definitely come see him again on my next purchase More

by Abn_3338
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

Jackie was very friendly and very helpful. He stayed with us through the whole process beginning to end. More

by Ashlyn Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Jose was a good sales man and took care. Of all my needs and was able to secure the vehicle I wanted. More

by reddheat2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
June 11, 2024

Friendly, outgoing, was very pleasant to work with. Very respectful. The process was very quick and easy!! Thank you very much!! More

by bigfatfun53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarence Hutton
Jun 13, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant and respectful experience at Grand Prairie Ford. Our team strives to make the process quick and easy for our customers. We appreciate your kind words and look forward to serving you again in the future. Thank you!

June 07, 2024

The level of service exceeded my expectations; Jackie and Lawrence made me and my family feel welcome and the car purchase was very smooth and easy. More

by matthew.hogan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're thrilled to hear that Jackie and Lawrence at Grand Prairie Ford exceeded your expectations and made you and your family feel welcome. It's wonderful to know that your car purchase was smooth and easy with their assistance. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

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