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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,746 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,746 reviews

December 23, 2023

Jackie Mercer is awesome. He was very helpful. I love love love my new truck. More

by Jason.bentley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Grand Prairie Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 22, 2023

Smooth and enjoyable experience! Ask for Alex or Jackie! They were very helpful and friendly. More

by JG0027
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Herrada
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Dec 28, 2023 -

Grand Prairie Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 21, 2023

This was the easiest car buying experience of my life. My salesperson, Nash & his sales Mgr. Steven were both very nice to work with. Their follow up was exceptional, Steven went above & beyond to take ca More

by Danielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nash, Steven
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Dec 28, 2023 -

Grand Prairie Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 18, 2023

Great dealership. Ron Smith took care of me and got me in a fantastic new truck. Will come back for my next purchase More

by Hep28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Grand Prairie Ford responded

Thank you for your positive review! We are so happy to hear that you had such a good experience with us, and we are looking forward to seeing you again in the future!

December 17, 2023

Very deceptive and shady. Salesman quoted me a price on a truck(in writing). Took sometime to work out that price. I'm 5hrs away and when i said i'd come in for that price More

by sdgmcarlson@gmail.com
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Noah
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Dec 20, 2023 -

Grand Prairie Ford responded

We're sorry to hear that you were not satisfied with the pricing during your sales experience. Our goal is to provide fair and competitive pricing to all our customers. We understand that pricing is an important factor in your decision-making process, and we strive to ensure transparency and value in all our transactions. To better address your concerns, we kindly request more information about the specific details of your sales experience and the pricing concerns you encountered. This will allow us to investigate the matter thoroughly and work towards a resolution that meets your expectations. We value your feedback and are committed to continuously improving our processes. Our team is available to discuss your concerns and find a satisfactory resolution. Please reach out to our customer service department or speak directly with the sales manager to address your specific pricing concerns.

December 16, 2023

Jackie was amazing and knowledgeable! We will be back for our next car very soon! More

by walvarado5210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Grand Prairie Ford responded

Thank you for your positive review! We are so happy to hear that you had such a good experience with us, and we are looking forward to seeing you again in the future!

December 16, 2023

Jackie Mercer is awesome. Robert Fugate is also great! Always a pleasure dealing with them and Grand Prairie Ford! More

by J. White
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Fugate
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Dec 20, 2023 -

Grand Prairie Ford responded

Thank you for your positive review! We are so happy to hear that you had such a good experience with us, and we are looking forward to seeing you again in the future!

December 15, 2023

I received great communication from this dealership. Truck was exactly as described. All employees were polite and helpful throughout the buying process including picking me and my up at the airport. More

by Loftonivy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott in finance 5 stars. Diego picked us up at the airport 5 stars., Lawrence Sedillo, Grace Larson
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Dec 20, 2023 -

Grand Prairie Ford responded

Thank you for your positive review! We are so happy to hear that you had such a good experience with us, and we are looking forward to seeing you again in the future!

December 15, 2023

Had a great experience buying my first vehicle. They helped me answer every question I had and solve any issues as well. More

by israel.rive2021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Grand Prairie Ford responded

Thank you for your positive review! We are so happy to hear that you had such a good experience with us, and we are looking forward to seeing you again in the future!

December 14, 2023

Trey and Jackie were amazing. Everything was good from customer service to the hospitality. Will most definitely recommend. More

by jachaisjenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey
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Dec 20, 2023 -

Grand Prairie Ford responded

Thank you for your positive review! We are so happy to hear that you had such a good experience with us, and we are looking forward to seeing you again in the future!

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