Back

Grand Prairie Ford

Grand Prairie, TX

4.7
2,747 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
Contact Dealership

701 E. Palace Pkwy

Grand Prairie, TX

75050

Directions

By Type

Showing 2,747 reviews

March 03, 2024

Faisal Rafiquer was extremely professional and knowledgeable about the service I was receiving also he was a very respectful person. More

by jessikavenegas
Recommend Dealer
Yes
Employees Worked With
Faisal Rafiquer
Mar 04, 2024 -

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

March 03, 2024

The dealership tried too hard to sell me a car. They need to come up with the deal. They are going to give you at the beginning not four hours later I was very discouraged even though I ended up bu More

by DEBORAH.SANDERS56
Recommend Dealer
No
March 03, 2024

I took my truck for service for couple repairs and they fix the repairs and I got back my truck with damage in the interior and driver front speakers not working. More

by dh903631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jairo Sanchez
Mar 04, 2024 -

Grand Prairie Ford responded

We're sorry to hear about your experience with our service. We strive to provide top-notch service and it's disappointing to hear that we fell short this time. We appreciate your feedback and will address these issues with our team to ensure it doesn't happen again. Thank you. Please contact Melissa Perry at 855-971-6306 and we will do our best to make this better.

March 03, 2024

Well I didn't expect to get that much for my trade in considering my car was old and I didn't expect to be getting a 2024 Ford Escape not at all I think God and Ron and the Dealership for the blessing More

by Dinowanda0098
Recommend Dealer
Yes
Employees Worked With
Ron
Mar 04, 2024 -

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

March 03, 2024

It was very pleasant. They was very knowledgeable about the problem that I was having. More

by ironey68
Recommend Dealer
Yes
Employees Worked With
Jay
Mar 04, 2024 -

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

March 03, 2024

Tyler was really helpful, very courteous and professional Tyler provided me all options on the table for the issue I approached him with for my car. Very promptly done ! More

by DEEPAK_SRI
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 04, 2024 -

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

March 02, 2024

Great experience, very helpful, everyone is very attentive, my salesman (Jackie Mercer) goes absolutely above and beyond to help meet your needs! More

by penaka
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

March 01, 2024

I had a fantastic experience with Ron, Omar and Huey from start to end. Extremely friendly, caring and professional with the whole process - I'm so grateful! More

by Rebecca S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Sefiane, John Huey
Mar 04, 2024 -

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

March 01, 2024

Friendly & professional. Thankful for their help & overall experience with everyone involved in helping me make my purchase. More

by Stblackwell893
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 29, 2024

At first the wrong paperwork was sent to me via email by the representative: Clarence, for me to sign. Everything thing was very time consuming, mostly because of me being unable to go to the dealership loc More

by MMSANDERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni and Clarance
Feb 29, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are sorry to hear your purchasing experience had some hiccups throughout the process. Thank you for your patronage and we hope we can make it up to you on your next visit. Please visit us again for all of your vehicle needs and do not hesitate to reach out.

...
152
...