Grand Prairie Ford

5 Star Recommendation! We first want to thank Reyna Hernandez (Sales Representative) and Grand Prairie Ford for giving us the best experience looking for a vehicle. After a We first want to thank Reyna Hernandez (Sales Representative) and Grand Prairie Ford for giving us the best experience looking for a vehicle. After a couple weeks of looking and spending countless hours driving from dealership to dealership, we were getting physically and emotionally exhausted trying to find the right vehicle. After several bad experiences at a couple dealerships, we found Grand Prairie Ford and our killer sales woman, Reyna Hernandez. From the moment we arrived onto the lot Reyna was on point. She was waiting near the door ready to see us. She showed strong product knowledge, 5 Star customer service as well as patience and consistency. Throughout the journey, she stuck with us. Explained every detail of every document as well as everything that was a need to know to Zachary and I. It was our first time on our own and learning to cruise through a dealership was not easy until we met Reyna. Reyna pushed that adaptive cruise control on and there we went. Near seamless on her end. We were all determined that this was the vehicle for Zachary. And even after a few hiccups, Reyna stayed over and came in early to ensure that we were taken care of. We can’t thank her enough. She literally has been a life saver as well as a dealership guardian angel. She did not push, she guided. And she was definitely on point the entire time to ensure every crazy, reasonable and honest questions were answered properly. She is incredibly quick and extremely professional with a personable side to her that allowed us to instantly gain trust and know she was there for us and not for a corporate enterprise. She displayed outstanding customer service to not only us but every person (customer and co-worker) that she came in contact with. She deserves Sales Rep of the year and if that isn’t a thing then we truly believe they need to create one. We can’t thank her enough. She is the Goddess of Grand Prairie Ford and won us over by 200+%. If I could recommend her to every single car buyer in the world, We would! We can’t wait to purchase our next car through her! Zachary and I thank you, Reyna for everything and want to truly express our deepest appreciation to you for your hard work and dedication to making us feel like a part of the Grand Prairie Ford family and guiding us into the right direction. Till next time!! You rock! More

Excellent service I have never had a better car buying experience. Anthony Ledesma was very courteous and professional. Our finance representative was also very underst I have never had a better car buying experience. Anthony Ledesma was very courteous and professional. Our finance representative was also very understanding and gave me a great deal on an extended warranty. Overall I would highly recommend buying a ford from the folks at Gran Prairie Ford! More

What I was looking for I was looking for a quick in and out truck purchase at the payment I wanted. This is exactly what I found working with Jackie Mercer. I was looking for a quick in and out truck purchase at the payment I wanted. This is exactly what I found working with Jackie Mercer. More

Amazing service. Although I had my two toddlers with me, my experience couldn’t have been better. Everyone helped to entertain the kids while we went through the proce Although I had my two toddlers with me, my experience couldn’t have been better. Everyone helped to entertain the kids while we went through the process of buying my new truck. Couldn’t have for a smoother, quicker experience. More

Ron & Robert listened to exactly what I wanted! Grand Prairie Ford was amazing! They let me drive different models, and they accommodated my budget perfectly. They were so helpful, and I would recom Grand Prairie Ford was amazing! They let me drive different models, and they accommodated my budget perfectly. They were so helpful, and I would recommend them to anyone in need of honest and reliable customer service! More

Very smooth process Jackie was great!! Brandon has everything set up before I got there so everything was fast and very smooth. Will definitely be going back for our nex Jackie was great!! Brandon has everything set up before I got there so everything was fast and very smooth. Will definitely be going back for our next purchase. More