Grand Prairie Ford

Josue Cruz was a pleasure to work with! The first salesman I spoke to was Jackie. He did not like the fact that I was upfront and told him that I do not like pushing salesman and that I knew The first salesman I spoke to was Jackie. He did not like the fact that I was upfront and told him that I do not like pushing salesman and that I knew exactly what I came in to see. He immediately decided that his personality would not be a good fit with mine and rudely told me that he did not want to help me. Josue Cruz was the salesman that I spoke to next. Josue showed me complete respect and diligently listened to my mission. He was very polite and was easy to work with and we sealed a deal with the car purchase. Cruz was also great in being patient with me and he did a great job following up after the sale. My disappointment was that Grand Prairie Ford management was not willing to negotiate even a few dollars to help me feel like I received a great deal. That was disappointing because over the past 10 years I have purchased eight vehicles for my family and have always been able to negotiate price which helped me feel like I got the best deal for my money. GP Ford management refused to negotiate at all, even when I was paying cash and not financing. More

Trade In Vehicle Very Detailed & Work with the customers preference on pricing and satisfaction Very honest & hands on the review of the vehicle your interested in. G Very Detailed & Work with the customers preference on pricing and satisfaction Very honest & hands on the review of the vehicle your interested in. Great customer service More

Excellent service Great customer survive people their are very nice and helpful the tech guy helped us link our phone to the truck and was very helpful over all a great Great customer survive people their are very nice and helpful the tech guy helped us link our phone to the truck and was very helpful over all a great place More

Fast and easy Jackie took great care of us! He was fun to work with, gave us a fair price, and had us on our way with an awesome Mustang. Thank you!! Jackie took great care of us! He was fun to work with, gave us a fair price, and had us on our way with an awesome Mustang. Thank you!! More

Great customer service This was the best experience we have ever had at a dealership. It was very quick they worked with our budget and made out trade in a very easy experie This was the best experience we have ever had at a dealership. It was very quick they worked with our budget and made out trade in a very easy experience. We got a great price for our trade in. Carlos was a great sales representative, he was very knowledgeable and easy to talk to he made sure all our needs were met and found the perfect truck for us with in our budget. I give this dealership and Carlos a 5 star, I would definitely recommend this dealership. Make sure you come see Carlos he’s a great sales representative. More

Great, amazing, easy Went to two different dealerships couldn’t find a good match. At Grand Prairie Ford I was immediately attended and taken care of. Got the car I wanted Went to two different dealerships couldn’t find a good match. At Grand Prairie Ford I was immediately attended and taken care of. Got the car I wanted now I get to drive off in my own car! Would recommend to famyily and friends ! More

Smiles I gave 5 stars because I drove off the lot with the car I wanted and dreamed getting. I was very satisfied with everyone who helped with the process. I gave 5 stars because I drove off the lot with the car I wanted and dreamed getting. I was very satisfied with everyone who helped with the process. More

What a great experience!! Have just bought two vehicles from this dealership in the last month. Jon Jenson is a fantastic and obviously hard working sales manager. Josie Carill Have just bought two vehicles from this dealership in the last month. Jon Jenson is a fantastic and obviously hard working sales manager. Josie Carillo, the sales associate that sold my son his truck, was easy to work with and went out of his way to make things right for us. Jackie Mercer was the sales associate that sold me his car and he was extremely friendly and helpful. Both were very pleasant to deal with. Karla Corralejo, in finance, was extremely nice!!!When I picked up my car I had trouble figuring out the sync system since it was slightly different than my previous Ford. John Huey came out to help me with setting this up and was very pleasant and patient with me while we set this up. All in all this was a very pleasant experience with warm and ki d people to deal with. I highly recommend Grand Prairie Ford!!!! More

Helped me out find the right truck and payment for me Great experience working with jose Cervantes figuring out the best truck for me and got a good deal for my first financed truck as well as took care o Great experience working with jose Cervantes figuring out the best truck for me and got a good deal for my first financed truck as well as took care of me on helping out how thee maintenance works and benefits More

The experience was very pleasant. Arvin listened and was ver The entire process was very friendly and non threatening I would recommend anyone to consider Grand Prairie Ford for their next vehicle purchasers The entire process was very friendly and non threatening I would recommend anyone to consider Grand Prairie Ford for their next vehicle purchasers Enjoyed very much working with Arvin Proctor More