Grand Prairie Ford

I was given a final paper to sign with agreement but after I agreed on other changes and waited four (4) hours for financing in my 7 hour daily wait, the agreed terms were incorrect. I was given a verb after I agreed on other changes and waited four (4) hours for financing in my 7 hour daily wait, the agreed terms were incorrect. I was given a verbal and I should have seen the writing on the wall but I was hungry, tired and the only person in the dealership. I got home and was to return with a check and thank goodness I did because the agreemeent was not changed and after eating, resting and talking to my bank, our number was incorrect. I am glad I have people in my life that watch over me as a person. Salesman was very sweet but had zero skills but to watch to the sales manager and try and "work some magic". The process was un necessary as they had maybe 5 customers total. I called the next morning and it took several times to get financing to answer. At this point, I was done. I came back to get my vehicle. The salesman and manager lied to my face about my plates that it was "standard policy" to give customer their old license plates. I have purchased over 20 vehicles and sale livestock trailers for Elite - rule #1 in sales is to be you and be honest. I even asked another gentleman about it and he was honest and told me "wr trash all plates." More

Dealership staff was helpful and Jose (Joey) was quick to help and assist us while we worked through pricing and discounts help and assist us while we worked through pricing and discounts More

Great experience at Grand Prairie Ford. Max Coker is an amazing salesman and full of knowledge. We love our new Bronco. Thank you GP Ford family! Max Coker is an amazing salesman and full of knowledge. We love our new Bronco. Thank you GP Ford family! More

My salesperson was great and helped in every way possible. Inna went above and beyond to make sure my kids and myself were taken care of through the whole process. She even went to grab three chicke possible. Inna went above and beyond to make sure my kids and myself were taken care of through the whole process. She even went to grab three chicken meals for my kids so they could eat. This is my third vehicle from GPF and I was reminded as to why I keep coming back here, excellent customer service and everyone goes above and beyond from the second you hit the lot all the way to financing. Thank you everyone for y’all’s help and thank you Inna your help and patience and thank you Braylon in finance for your help. Y’all are awesome!!! Thank you and God Bless More

Great experience except for the extra credit check! Great clean atmosphere with a great inventory! Great clean atmosphere with a great inventory! More

Everyone was friendly. The dealership was clean, and inviting. I like the 2 years free oil changes and tire rotations that come with the service. Plus that we get carwashes The dealership was clean, and inviting. I like the 2 years free oil changes and tire rotations that come with the service. Plus that we get carwashes. Good customer service. More

Jackie and Max were very good to work with. Made the experience efficient and easy. We appreciate their help and knowledge and will reach out to them when it is time to buy again. Made the experience efficient and easy. We appreciate their help and knowledge and will reach out to them when it is time to buy again. More

Purchased my second vehicle from them, first was much smoother but the second was fine. The overall experience was good but the transaction could have been faster than it was. I’m extremely pleased that smoother but the second was fine. The overall experience was good but the transaction could have been faster than it was. I’m extremely pleased that they took the time to deliver the vehicle an hour and a half away as I was out of town! The only real complaint is dealer addons, those should be added during the transaction by request or really any other manner than just stuck on the vehicle and forced to purchase, dirty tactic many are doing. However, I’m willing to purchase from them again. I spoke to two other dealerships and they took no priority in me not being in store, these guys treated me no different than face to face! More

EVERYTHING WENT SMOOTH. ASKS FOR A CERTAIN KIND OF VEHICLE, WITH AN AMOUNT DUE THAT I COULD AFFORD. THEY BROUGHT IT UP FOR ME TO LOOK AT AND WAS EXACTLY WHAT I NEEDED. I'M V ASKS FOR A CERTAIN KIND OF VEHICLE, WITH AN AMOUNT DUE THAT I COULD AFFORD. THEY BROUGHT IT UP FOR ME TO LOOK AT AND WAS EXACTLY WHAT I NEEDED. I'M VERY PROUD OF OWNING THIS VEHICLE. I HOPE EVERYTHING PROCEEDS GOOD BECAUSE I LIVE ON A FIXED INCOME. I BOUGHT MY LAST 2 VEHICLES HERE AND APPRECIATE Y'ALL WORKING WITH ME. LET'S KEEP IT GOING. THANK YOU! More

Sebastian did a great job at finding what we wanted. He went above and beyond to get us in the vehicle. He went above and beyond to get us in the vehicle. More