Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,842 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
Contact Dealership
View Awards

701 E. Palace Pkwy

Grand Prairie, TX

75050

Directions

By Type

Showing 1,842 reviews

February 22, 2025

Very nice and clean. Everyone was nice to work with. Enjoyed it and got me in and out. More

by EDBULLARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Smith
Report | Print
Feb 24, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that you had a positive experience and that everything went smoothly. We look forward to serving you again in the future!

February 22, 2025

The professionalism by Jackie Mercer and Brett Benson was beyond reproach. Please pass on my thanks and both individuals exceeded my expectations. More

by Chuy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Grand Prairie Ford responded

Thank you for sharing your wonderful feedback! We're thrilled to hear that Jackie Mercer and Brett Benson exceeded your expectations with their professionalism. We will be sure to pass on your thanks to them, as we truly value their dedication to providing exceptional service. We look forward to assisting you again in the future!

February 21, 2025

Fast check in. Able to repair in a couple of days after diagnosis. Part in stock. More

by kirlou011808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Perry
Report | Print
Feb 24, 2025 -

Grand Prairie Ford responded

Thank you for your review! We're glad to hear that your check-in was fast and that we were able to complete the repair promptly with the necessary part in stock. We strive to provide efficient and effective service, and we appreciate your feedback. We look forward to assisting you again in the future!

February 21, 2025

I knew what I wanted , I hoped y,all would have it, and you did! The sale was seamless and fast thank you the delivery just as fast I am Verry happy More

by TK13061
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We're so glad to hear that we had exactly what you were looking for and that the entire sales process, including delivery, was seamless and fast. We truly appreciate your business and are thrilled to know you're very happy with your purchase!

February 20, 2025

I went to Grand Prairie Ford on short notice and was able to get the vehicle I needed for my wife and get it done very quickly. Cruz was my sales rep and worked with him and the management group to get the t More

by Gdsparks09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're glad to hear that Cruz and the team provided you with excellent service and made the process smooth and efficient. Enjoy your 2024 Expedition Max Limited – it's a fantastic choice! We appreciate your business and look forward to working with you again in the future.

February 20, 2025

Jackie was great to work with. His experience and phenomenal customer service really made for an easy process. More

by jkunz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear that Jackie’s experience and customer service made your process smooth and enjoyable. We appreciate your business and look forward to serving you again!

February 19, 2025

Jack was amazing, provided me with all needed information and answered all my questions, even the ones I didn’t even think about, he was always 2 steps ahead! More

by jackie091416
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Grand Prairie Ford responded

Thank you so much for your kind words! We're thrilled to hear that Jackie provided you with such a great experience and went above and beyond to answer all your questions. We’ll be sure to pass along your feedback to him. We appreciate your business and hope to continue serving you in the future!

February 18, 2025

Everyone was nice Very helpful willing to help me any way they could Sales men were great More

by donna_dunn69
Recommend Dealer
Yes
Employees Worked With
Nicolas Murrugarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolas Murrugarra
Report | Print
Feb 19, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that our team was helpful and made your experience a great one. We appreciate your support and look forward to helping you again in the future!

February 18, 2025

They were very helpful and found the truck with everything I wanted. Danny helped us out and listened to our needs and wants! More

by Angelmariepena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
Report | Print
Feb 19, 2025 -

Grand Prairie Ford responded

Thank you for your great feedback! We're so glad Danny was able to find the perfect truck for you and make the process smooth. Enjoy your new ride, and let us know if we can help with anything in the future!

February 18, 2025

The dealership wasn’t too bad. Overall a decent experience. Only thing is when I got in my vehicle after making the purchase, it was not finely detailed and was not full of gas, wh More

by russellj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback. We're glad to hear your overall experience was decent, but we apologize for not meeting expectations when it comes to the final details of your vehicle. We understand the importance of receiving a fully detailed car and a full tank of gas, and we’ll make sure this is addressed moving forward. Please feel free to reach out to Maricela Vera at Mvera@grandprairieford.com so we can discuss how we can improve your experience further.

1
...
11
12
13
...
185