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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,327 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,327 reviews

November 06, 2025

Jackie is the sales man and he is awsome He took the time to show me and help me whit all my needs and undastand what i wan on a car More

by rubennino66
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
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Nov 12, 2025 -

Grand Prairie Ford responded

We are pleased to hear about your wonderful experience at Grand Prairie Ford. We truly value customers who recognize when our staff goes above and beyond to deliver personalized attention. Your positive feedback means a great deal to us and reinforces our commitment to providing outstanding customer service. We appreciate you taking the time to share your experience.

November 04, 2025

Sold me a Certified truck with the pitman arm falling off. Hasn't even been 2 weeks yet More

by w.wrightconstruction
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I dont know the sellers name. Never gave me a card
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Nov 10, 2025 -

Grand Prairie Ford responded

We are concerned to hear about the issue you experienced with your certified truck, and we understand your frustration. This situation is not the quality experience we strive to provide our customers. Your feedback is invaluable to us as we work to ensure all certified vehicles meet our standards before delivery. Please contact Maricela Vera at Mvera@grandprairieford.com so we can address this matter promptly and work toward a resolution.

November 04, 2025

Isaac was a pleasure to work with. He was low key and not your typical car salesman. If/when I buy another truck I would definitely go back to see what he could do for me. More

by Jtstinnett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac
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Nov 11, 2025 -

Grand Prairie Ford responded

We genuinely appreciate your feedback about your experience with our team. It's wonderful to hear that you found your salesperson to be a pleasure to work with and appreciated their relaxed, genuine approach. We take pride in having team members who focus on building authentic relationships rather than using high-pressure tactics. Your trust in considering us for your future vehicle needs means everything to us. We look forward to the opportunity to serve you again and provide you with the same exceptional service experience.

November 04, 2025

Fue muy amable con nosotros la recomendaríamos muy buena trabajadora y amable con todo mundo More

by Escobedofransisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback. We are delighted to hear that our team member was kind and welcoming during your visit with us. It means so much to know that you found her to be such a dedicated worker who treats everyone with care and respect. Your recommendation truly warms our hearts. We appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.

November 02, 2025

I bought a 2022 F250. There was some issues with the truck. Truck has issues More

by HEBERTJIM
Recommend Dealer
No
Employees Worked With
Carlos
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Nov 07, 2025 -

Grand Prairie Ford responded

Your feedback is important to us, and we understand your frustration. We are sorry to hear that you feel this way about the condition of your vehicle. We take your feedback seriously and want to make sure these concerns are properly addressed. Please contact Maricela Vera at Mvera@grandprairieford.com so we can work together to resolve the issues and improve your experience with us.

November 02, 2025

Made contact with the dealership and on initial quote over $3k in undisclosed things were added to the truck, including me paying for the “reconditioning” of the truck they bought from someone else. That More

by jjohns1822
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can’t even remember his name and deleted contact from phone
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Nov 07, 2025 -

Grand Prairie Ford responded

We are concerned to hear about the challenges you experienced during your visit. We understand your frustration, as the situation you've described is not reflective of the smooth experience we strive to provide every customer. While we are pleased that you are happy with your truck, we understand that the process itself fell short of your expectations. Your feedback helps us identify areas where we can work to improve our communication and processes. Please contact Maricela Vera at Mvera@grandprairieford.com so we can discuss your experience further.

October 31, 2025

Professional and positive. Friendly courteous and a clean atmosphere. And never talked down to me. More

by elf31800
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Cruz
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Nov 04, 2025 -

Grand Prairie Ford responded

We greatly appreciate your positive feedback about your experience with us. It means so much to hear that our team provided you with professional service in a welcoming environment. We take pride in treating every customer with respect and courtesy, and we're delighted that this came through during your visit. Your kind words about our clean facility and approachable staff truly make our day. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience.

October 31, 2025

Fast, easy, and fair Max is my guy, second vehicle I have bought from him and the experience was amazing. Will be back and refer anyone looking to buy a vehicle to him More

by MSHAWNMARSH
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
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Nov 05, 2025 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us. We are thrilled to hear that your vehicle purchase was quick, straightforward, and handled with fairness. It means so much to know that Max provided such exceptional service that you chose to return for your second vehicle purchase. Your trust in coming back to us and your willingness to recommend us to others looking for a vehicle truly makes our day. We appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you in the future.

October 31, 2025

Dealship was knowledgeable. Knowledgeable, capable of a sale , cars are well taking care of, clean dealership More

by l.morphis
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
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Nov 05, 2025 -

Grand Prairie Ford responded

We are thrilled to hear about your positive experience with our team's expertise and professionalism. It's wonderful to know that you found our staff to be well-informed and skilled in helping you with your automotive needs. We take great pride in maintaining our vehicles in excellent condition and keeping our facility clean and welcoming for all our customers. Your feedback about the quality of our inventory and the overall condition of our dealership means a great deal to us. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

October 31, 2025

Classic hidden fees dealer be aware of that. They will force you to buy unwanted accessories. Besides de fact that they overpriced those accessories. They pressure me to buy something that I don More

by gustavoogf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t know
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Nov 06, 2025 -

Grand Prairie Ford responded

Thank you for bringing this to our attention. We understand your frustration, and we take situations like this seriously. Please contact Maricela Vera at Mvera@grandprairieford.com so we can review your experience and work toward a resolution that addresses your concerns.

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