Grand Prairie Ford

Jackie Mercer did an exceptional job during our recent purchase of a 2020 Ford Explorer. He took the time to answer all our questions while walking us through the process. Top notch employee!! purchase of a 2020 Ford Explorer. He took the time to answer all our questions while walking us through the process. Top notch employee!! More

Thank you for helping us get out of our super high interest rate vehicle. The payment is a little more than what we wanted, BUT it’s going mostly to principle now, rather than interest and I gained a interest rate vehicle. The payment is a little more than what we wanted, BUT it’s going mostly to principle now, rather than interest and I gained a 3rd row of seats and more power. thanks More

Great customer service! Awesome working with everybody! Process went pretty quickly and everybody was very helpful and great! Got us a good price and worked with us to make s Awesome working with everybody! Process went pretty quickly and everybody was very helpful and great! Got us a good price and worked with us to make sure we had what we needed. More

This would have been a 5 star rating had it not been for the finance guy, Arturo, that changed his friendly attitude to be very dismissive of myself and my dad after we kindly made it clear we didn't want the finance guy, Arturo, that changed his friendly attitude to be very dismissive of myself and my dad after we kindly made it clear we didn't want to purchase his extended warranty. It was disappointing because everything was great until that point. Our salesman, Chris Watkins, was not pushy as you may usually expect and this dealership worked with us to get me a deal I was very happy with on the car I wanted. The wait to actually receive my car after purchasing took way longer than expected (about 30 min). I would not mind buying from this dealership again, but I would prefer to work with a different person in their financing department. Just because Arturo wasn't going to make a sale on the warranty or make any money on interest is no reason to not be friendly and courteous. Arturo needs more training on how to work with customers. More

Every thing was good. JOSUE CRUZ was very helpful. He made the transition as painless as possible. Thank you GP Ford for all that do made the transition as painless as possible. Thank you GP Ford for all that do More

Extraordinary Max Coker was my salesperson; he did a wonderful job. I called in to ask about an Email I received, and Max handled everything, I got what I wanted in Max Coker was my salesperson; he did a wonderful job. I called in to ask about an Email I received, and Max handled everything, I got what I wanted in a timely fashion and with expert service from all that was involved (yes including the finance department). They did good work… More

Arturo Cardoso is an amazing finance manager he got me the best deal and is very knowledgeable and breaks down every thing for you!! He very passionate about his job and has great costumer service!! Come the best deal and is very knowledgeable and breaks down every thing for you!! He very passionate about his job and has great costumer service!! Come to Grand Prairie Ford to get your next vehicle they don’t do shady deals only honest deals!!!! More

Great staff,worked with us to get the deal we wanted, they stayed late to get our truck ready, good experience from start to finish they stayed late to get our truck ready, good experience from start to finish More

It is my third time buying at this location and I'm very pleased with the way that I've been taken care off I appreciate it thank you very much. pleased with the way that I've been taken care off I appreciate it thank you very much. More