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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,874 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,874 reviews

May 10, 2025

Muy atentos amables y con la mejor ayuda Es una persona que tiene personalidad para vender muy respetuoso y sincero More

by servandomon03
Recommend Dealer
Yes
Employees Worked With
Con el señor Pacheco
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May 09, 2025

Our salesman Erick Castellanos did a great job of working with us and getting us into the right SUV. Karla in closing worked to reduce our interest rate and provide an extended warranty. The team did a grea More

by Expedition
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Castellanos
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May 09, 2025

One of the best experiences buying a new truck I've had in a long time! Very friendly and very helpful. Buying process was fast and easy. Will definitely be returning for my next purchase! More

by toddhast1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Pacheco
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May 08, 2025

Jackie was wonderful to work with! He never pressured us, answered all of my questions, and treated us like we’ve known him for years! More

by elannajae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're so happy to hear that Jackie made you feel comfortable and well taken care of throughout the process. His friendly approach, patience, and willingness to answer all your questions truly reflect the level of service we aim to provide. It’s great to know you felt respected and valued every step of the way!

May 08, 2025

If you are is serious need, yes. My wife expressed repeatedly to the sales associate that her bumper needed to be repaired and was even told that it had been clipped in. She reached More

by hellokeiboo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
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May 09, 2025 -

Grand Prairie Ford responded

We are very sorry to hear that you feel this way about your experience. We take situations like this seriously and would appreciate the opportunity to discuss this further to find a satisfactory resolution. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can work together to address your concerns and ensure you're fully satisfied with your vehicle.

May 08, 2025

Jackie, was great! ! Highly recommend coming and dealing with him all the way dealing with him was very quick easy! More

by Kocureklucia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Grand Prairie Ford responded

Thank you for the enthusiastic feedback! We're so glad to hear that working with Jackie made your experience quick and easy. It's always great to know when a team member goes above and beyond—your recommendation means a lot!

May 07, 2025

Everything and everyone was great at the dealership. Would recommend to family and friends searching for a new car. More

by RLSHARP25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Grand Prairie Ford responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience with both our team and the dealership overall. It means a lot that you'd recommend us to your family and friends—we truly appreciate your support and trust!

May 07, 2025

Scott offered a great sense of commitment and dedication to his sale and to us. They offered us great deals as well as respected our decisions. More

by martinmurillo192
Recommend Dealer
Yes
Employees Worked With
Scott B Smith
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May 09, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're thrilled to hear that Scott provided you with such dedicated support throughout your visit. It's wonderful to know you felt a strong sense of commitment and that your decisions were met with respect and professionalism. We're also glad you were pleased with the deals offered—earning your trust and satisfaction means a great deal to us.

May 06, 2025

Only drawback was they let me leave…and then called back the next day with another offer. More

by Crbprint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear you had a positive experience overall. We understand that receiving a follow-up offer after you've already made a decision can be a bit confusing, and we apologize for any inconvenience this may have caused. We appreciate your business and are here to help with any further questions or needs you might have!

May 06, 2025

Max is probably the most down to earth salesperson I have ever met and so willing to help. Will most definitely be back doing business as long as he is there! More

by nbfbaseball
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Grand Prairie Ford responded

Thank you for the wonderful feedback! We're thrilled to hear that Max made such a positive impression and provided a helpful, down-to-earth experience. It's great to know he earned your trust and future business—we’ll be sure to pass along your kind words to him. We look forward to welcoming you back!

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