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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.3
420 Reviews

420 Reviews of Graff Chevrolet Company - Service Center

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June 02, 2023

This was in fact the worst service provided. Not only did they attempt to charge me for services that I did not ask for they also did not do as I asked in to replace windshield washer & they did More

by Jadyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
June 02, 2023

Friendly and accurate service. .Easy to make appointments and fast service. They always offer good shuttle service also! More

by DSANDERS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esmerelda Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Ordaz, Carlos Machuca, Frances Purrier
May 31, 2023

Great service everytime I come in. ..and friendly people helping me...and I never have to wait long More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service advisor Rodney
May 31, 2023

Graff salesman Nathan and Philip your finance manager were awesome. Two great men, it was a pleasure to do business with them. More

by SUZUKI1A
Recommend Dealer
Yes
Employees Worked With
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Elrod
May 30, 2023

Customer Service Rep is always polite, very professional and very detailed with service requests and recommendations for next service day. More

by LVICKS1957@YAHOO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

It is always a pleasure to do business with Graff Chevrolet. They have a knowledgeable Service Department with professional's such as Malcolm, the Service Manager and Rodney, a Service Advisor. I hav More

by DEBRA.BLUBAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

Worse company I purchased a truck from. Will never go there again. Don't keep their promises. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

I am a senior and Graff takes care even helping with my cell being attached to my car More

by Pat Gaumond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Body Shop
May 21, 2023

Friendly nice attendees responded they ask questions they get you answer they will make sure you are taking care of More

by DENNISTINNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2023

Great customer service. I was in/out in a responsible time frame on the day I went. More

by NJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The front desk staff
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