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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.2
448 Reviews

448 Reviews of Graff Chevrolet Company - Service Center

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March 22, 2025

Stefani is professional, friendly, and always keeps me updated on the service. Her helpfulness and attention to detail make working with her very easy. Highly recommend! More

by Orlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefani
March 22, 2025

The service center of this dealership is beyond awesome. They had me in and out in no time when I took my car in for the first maintenance service. More

by DEBBIERGANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie - sales
March 22, 2025

Graff Chevy did an amazing job. From Miguel in sales to Nathan sales manager and then Philip in finance. I would do business with them again. 100% satisfied. More

by TexasAce
Recommend Dealer
Yes
Employees Worked With
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Caranza
March 16, 2025

Graff Chevrolet Dealership in the best Chevrolet dealership in the State of Texas. The customer service is amazing. More

by C. Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
March 15, 2025

Every body was friendly and helpful. I have NEVER reviewed a dealership nor a salesperson; but after my experience purchasing my 2025 Trax, I had to say something. My salesperson, Nathan More

by MY3AS
Recommend Dealer
Yes
Employees Worked With
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

No problems. Went in for oil change and tire rotation. Took about one hour. Will return More

by BENJAMIN_SERRANO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
March 14, 2025

They were great! Felt comfortable and at home! Ask for Pedro! 100 percent use them! More

by DROPPAINTGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Saldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

I have no issues with the service center. They have always taken good care of my wife's truck. More

by ALAN.CRIPPS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Everything went smooth and easy! Nathan was a great help and made my car buying experience amazing! More

by CANDEMG22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
March 10, 2025

The jury is still out on the outcome of work Graff performed. It's my understanding that the issue that I have is a reoccurring problem. If the problem comes back I hope it's before my 3 year or 36 mo More

by Tiny6879
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.