Graff Chevrolet Company - Service Center

Was not satisfied I was told one price and got charger more plus I was told that I was going get a big discount and I didn’t they had my car over a month . more plus I was told that I was going get a big discount and I didn’t they had my car over a month . More

I just want to say that buying us Taco and trying to get us out in a timely manner was so helpful. us out in a timely manner was so helpful. More

I recently had the pleasure of working with Mr. Michael Perez at Graff Chevrolet, and I can confidently say the level of service was nothing short of exceptional. From the moment I walked in, I was Michael Perez at Graff Chevrolet, and I can confidently say the level of service was nothing short of exceptional. From the moment I walked in, I was treated with genuine respect, professionalism, and attention to detail. The team was incredibly knowledgeable, transparent, and made the entire process smooth and stress-free. What stood out most was their commitment to customer satisfaction. They went above and beyond to ensure I understood my options and felt confident in my decisions. I never felt pressured, only supported. The follow-up communication and care after the sale was equally impressive. I highly recommend Mr. Michael Perez at Graff Chevrolet to anyone looking for a top-tier car buying experience. It’s rare to find this level of integrity and dedication—thank you for making this such a positive and memorable experience! More

Did a. Nice work on repairs I would most definitely recommend getting repairs done here. Nice work on repairs I would most definitely recommend getting repairs done here. More

Horrible customer service. I took my truck in 3 times for a transmission issue. They had my truck a total of 20 days and weren’t able to diagnose it. Had the audacity to call m I took my truck in 3 times for a transmission issue. They had my truck a total of 20 days and weren’t able to diagnose it. Had the audacity to call me on the 10th day of having it (3rd time, first and second time were both 5 days) to ask me what’s wrong with it. LOL. After I explained the same thing in detail each time, took Joe a “technician” on a ride along where he confirmed he heard the sound and felt the slipping. Then they wanted me to explain again what was wrong with it?!? I’m taking it to another dealership, and after I voiced my frustrations with them they said “ok” and hung up on me 😂 no trying to apologize for my experience or anything. Just hanging up on me. I would NEVER recommend these technicians to touch any car ever. More

I was checked in within 10 min. very efficient, great service. I was very pleased. very efficient, great service. I was very pleased. More

They don’t have any Customer Service they need to smile and not like they’re happy not depressed and mad cause they gotta work. and not like they’re happy not depressed and mad cause they gotta work. More

After using this service department for the second time. I'm very disappointed. They constantly lie to you by giving you misinformation. I went back and checked my road hazard plan and realized that the se I'm very disappointed. They constantly lie to you by giving you misinformation. I went back and checked my road hazard plan and realized that the service advisor lied to me and charged me for services covered under my contract. I have purchased from bigger dealerships in the past and I think Graff Chevrolet nickel and dimes you for every penny they can get. Either the staff is uneducated on their contracts or they are lazy and just want to get you out of the building. More

After using this service department for the second time. I'm very disappointed. They constantly lie to you by giving you misinformation. I'm very disappointed. They constantly lie to you by giving you misinformation. More