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Graff Chevrolet Company
Grand Prairie, TX
526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 526 reviews
October 30, 2024
Very helpful and friendly sales and service. Graff reached out to accommodate my needs towards my truck. Graff reached out to accommodate my needs towards my truck. More
by LUCE_BRANDON
Verified CustomerEmployees Worked With
October 30, 2024
Bought a Tahoe that ended up having some issues. Graff was accommodating and was able to help us get into a different Tahoe with no issues. Very good customer service as a whole company. Graff was accommodating and was able to help us get into a different Tahoe with no issues. Very good customer service as a whole company. More
by CORRYNREID
October 30, 2024
Sales personnel were outstanding Pedro and as great. Will at Graff again thank you for sharing Will at Graff again thank you for sharing More
by ROSASALEXANDRA2020
Employees Worked With
October 27, 2024
Thank you for your service on my Chevy blazer, I appreciate you for the good work appreciate you for the good work More
by ALLABOUTYESHUA
Employees Worked With
October 27, 2024
Multi point inspection never prints out. It’s never given to customer unless it’s requested. It’s always the same excuse it just doesn’t print. Which is unacceptable. I like to receive copie It’s never given to customer unless it’s requested. It’s always the same excuse it just doesn’t print. Which is unacceptable. I like to receive copies of any inspection done on my vehicle. The copy that was given to me was in black-and-white and couldn’t tell what was abnormal unless told by receptionist. Adviser unavailable to explain report, was given a Business card to call back when less busy. Which was upsetting due to the fact I spent almost $500 in services. Even more upsetting because results state I had a fluid/engine leak that needed to be addressed. Check-in and check-out process needs improvement. More
by Veronica Quinones
Employees Worked With
Stephanie
October 26, 2024
I had my car serviced. The service personnel was friendly and knowledgeable. They did the service fast and efficiently The service personnel was friendly and knowledgeable. They did the service fast and efficiently More
by NWATTS0
Employees Worked With
October 25, 2024
Great people and polite, They went out of their way to help you. And they neat in appearance. help you. And they neat in appearance. More
by NESPINO37
Employees Worked With
October 23, 2024
Everyone I had interaction with from Adrian Tate and Nate to financing were some of the best people I have ever dealt with at a dealership. They made it chill and easy. I will definitely be back. to financing were some of the best people I have ever dealt with at a dealership. They made it chill and easy. I will definitely be back. More
by BEVO_1984
October 22, 2024
They did a great job n didn't take all morning to get it back to me! back to me! More
by GARCIAGLO58
Employees Worked With
