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Graff Chevrolet Company
Grand Prairie, TX
622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 622 reviews
June 11, 2023
Everyone was over the top . . being courtesy Kept me updated on my vehicle.. I love the waiting room chairs very comfortable Graff always treat me well.. . being courtesy Kept me updated on my vehicle.. I love the waiting room chairs very comfortable Graff always treat me well.. More
by emma_hayes89
Verified CustomerEmployees Worked With
June 10, 2023
The process took almost all day. I had to return to 3 times due to lack of information that I needed to bring with me. When I cane back the last time I had to wait almost 3 hours whe I had to return to 3 times due to lack of information that I needed to bring with me. When I cane back the last time I had to wait almost 3 hours when I was assured everything was ready to just come get the car. More
by KPSOLOMON70
June 09, 2023
such great helpers, I got 2 vehicles from here & I would totally come here again for a 3 vehicle! totally come here again for a 3 vehicle! More
by PERLAH14188
June 08, 2023
The staff that was there that day was nice and fast. My vehicle was done fast and cheaper than the dealership I bought it from My vehicle was done fast and cheaper than the dealership I bought it from More
by ttamarachikavanga
Employees Worked With
June 07, 2023
Graff is the best . Service department very friendly, knowledgeable, and gets the job done in a very professional manner. The parking lot and inside of Graff’s Facility Service department very friendly, knowledgeable, and gets the job done in a very professional manner. The parking lot and inside of Graff’s Facility are exceptionally Clean ! I will continue to keep doing Business with Graff. Thank you, Brad Lockett More
by BLOCKETT0
Employees Worked With
June 02, 2023
This was in fact the worst service provided. Not only did they attempt to charge me for services that I did not ask for they also did not do as I asked in to replace windshield washer & they did Not only did they attempt to charge me for services that I did not ask for they also did not do as I asked in to replace windshield washer & they did and oil pan reseal with out fresh oil like who the xxxx does that. Beyond disappointed in the service. More
by Jadyn
June 02, 2023
Friendly and accurate service. .Easy to make appointments and fast service. They always offer good shuttle service also! .Easy to make appointments and fast service. They always offer good shuttle service also! More
by DSANDERS12
Employees Worked With
Other Employees :
Carlos Ordaz, Carlos Machuca, Frances Purrier
May 31, 2023
Graff salesman Nathan and Philip your finance manager were awesome. Two great men, it was a pleasure to do business with them. were awesome. Two great men, it was a pleasure to do business with them. More
by SUZUKI1A
May 31, 2023
Great service everytime I come in. ..and friendly people helping me...and I never have to wait long ..and friendly people helping me...and I never have to wait long More
by Alice
