Graff Chevrolet Company

Great Experience I always dreaded buying a car, but the staff and sales person's at Graff Chevrolet in Grand Prairie made the process a very pleasant experience. I always dreaded buying a car, but the staff and sales person's at Graff Chevrolet in Grand Prairie made the process a very pleasant experience. More

Excellent Jim Wivkersham helped us out, he was fantastic the process was very quick and easy I will definitely refer my friends and family to this dealership Jim Wivkersham helped us out, he was fantastic the process was very quick and easy I will definitely refer my friends and family to this dealership More

Awesome Dealership This absolutely is the best place to purchase a vehicle. Thanks to Jim and Bob. They worked with us and gave us a deal we couldn't refuse. They actual This absolutely is the best place to purchase a vehicle. Thanks to Jim and Bob. They worked with us and gave us a deal we couldn't refuse. They actually looked out for our best interest. So if you're looking for a vehicle this is the place and Jim is the salesman everyone needs to see !!! More

The way it used to be when buying a car.. not like the other Great customer service. Saleman, Jim Wickersham was very professional and took our concerns very highly…no pressure. Would recommend this dealersh Great customer service. Saleman, Jim Wickersham was very professional and took our concerns very highly…no pressure. Would recommend this dealership to anyone in the process of buying a vehicle. . Check with them first, not only did Jim work with us to make sure our needs where met, he was with us from beginning to the end of the process. Let’s don’t forget the people in finance.... Jesus J. Garza. Jesus is an excellent people person, he made sure before we left his office that all the paper work was correct and answer all of our questions and concerns... Hats off to them. More

Love doing business with Graff!! I have looked at other dealerships but always come back to Graff. I feel they care the most about their customers. I will tell everyone to trade here! I have looked at other dealerships but always come back to Graff. I feel they care the most about their customers. I will tell everyone to trade here! More

My first car buying experience was AMAZING! My Sales Rep Jim was awesome! He took me to several cars and helped me find my perfect car. This was my first car that I was buying by myself and all My Sales Rep Jim was awesome! He took me to several cars and helped me find my perfect car. This was my first car that I was buying by myself and all the staff were awesome! I will be more than happy to refer my friends and family to this dealership and sales rep. More

Really fast and easy. Jim was able to help so much before I even walked into the dealership. He was good on staying connected and helping me with what I needed and getting Jim was able to help so much before I even walked into the dealership. He was good on staying connected and helping me with what I needed and getting an amazing deal. I really appreciated it. More

My Experience was GREAT! I had the most amazing experience at the dealership and with my sales Agent Jim Wickersham. He went above and beyond in helping me get a car I fell i I had the most amazing experience at the dealership and with my sales Agent Jim Wickersham. He went above and beyond in helping me get a car I fell in love with immediately. I had some issues with other dealerships in getting a car b/c of a previous car I had and he told me everything I needed to do. Everyone in the establishment was so.. friendly and I definitely recommend my family and friends to visit. I'm so very happy that My agent and the company took the time to help me out. More

No customer contact . . . On Monday August 18th I used this dealership's web site to order a rear cargo mat for my 2015 Suburban. I filled out all the information. Never recei On Monday August 18th I used this dealership's web site to order a rear cargo mat for my 2015 Suburban. I filled out all the information. Never received an email or call. Never got the part. On Thursday August 21st I made an on line appointment for my wife's 2002 Firebird Trans AM. The appointment was for 9:00 AM Friday morning, the 22nd. I arrived at 9:00 AM and got it into the shop. At 5:30 this afternoon I called the dealership to check the status. I was told that my vehicle had not even been looked at. I asked why and was told that they were 3-4 days out on repairs. I told the person on the phone that I would be in to pick it up. I was livid. No one had called me, no one had told me that repairs were that far out. When I got to the dealership the service writer who took my vehicle told me that she was about to call customers at 6:00 PM. The dealership closes at 6:00 PM. I picked up my vehicle and told them that I would never be back. More

Droped off my car for body repair. When I got it backed it look brand new. Very nice people to work with and Great Customer Service. I highly recommend them. it look brand new. Very nice people to work with and Great Customer Service. I highly recommend them. More