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Graff Chevrolet Company

Grand Prairie, TX

4.3
624 Reviews
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1405 E Main St

Grand Prairie, TX

75050

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Showing 624 reviews

August 06, 2023

The staff was very helpful and efficient. They also checked and recalls and updated me on when to bring my car in to be serviced. More

by CHENELLE0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Good service polite and curious got job done sooner than what we thought price also reasonable More

by Faustino Caballero Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Awesome service and they did an excellent job with my car. I definitely recommend this service! More

by kpayan2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Always Great customer service, You tell them what you need done....Easy in and out process. More

by C.RHODES23.CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
August 02, 2023

Diego Ruvalcaba was great when it came to getting everything done. He went above and beyond for us in the only couple of hours we met him. We were completely happy with the purchase he helped us make More

by Ashley and Ricardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Went a month ago to get part ordered that wasn’t available when car was bought. Was told last Thursday that part was in & I could come anytime to get it installed! Was there over an hr yesterday for More

by Rabben
Recommend Dealer
No
Employees Worked With
Service Department
August 01, 2023

The purchase of my 2024 equinox was above and beyond my expectations. The finance manager, Philip Elrod was absolutely amazing! I recommend Graff Chevrolet to all my friends and family. More

by NMOLINAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Elrod made my purchase quick and excellent service.
July 31, 2023

I love the service, they are always honest and very professional. Graff is reliable and that says a lot in reference a dealership. Thank you for your service. More

by CHERYLMATORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

I have like Graff Chevrolet every since I bought my first car in 2019. The customer service is always great. Continue to do good service. More

by SDIANE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
July 29, 2023

First I call them and they tell me that my suv needs a new transmission but I tell them is still under warranty and next day they call me to let me know that was a mistake that was an another suv whit and More

by OSCAR75149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
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