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Graff Chevrolet Company

Grand Prairie, TX

4.3
603 Reviews
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1405 E Main St

Grand Prairie, TX

75050

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Showing 603 reviews

July 24, 2023

I am not able to rate Carlos, I do not know who Carlos Ordaz is? I will say I would love to be contacted by someone high up in Graff Chevy regarding my finance contract. Albert was no help and, once I sig More

by ELV0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Saldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert in financing
July 23, 2023

The dealership was clean and had refreshments while you wait. Everyone was attentive and helpful. Diego was especially great. He explained everything thoroughly and was patient while we worked out negotiat More

by corina.yamilet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

The person doing my oil change did not put a paper down in the floorboard . I had shoe grease on my carpet More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't talk to any of these guys
July 23, 2023

Wonderful experience! Diego was very helpful and insightful! He found me the perfect vehicle and was patient with me throughout the entire process! I have shopped at other More

by Martha Rabago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Very helpful and took care of us, no charge Thanks for being very kind to us More

by DANIELSCIARRILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Rodney is my favorite but I truly appreciate all the crew! Thank you for being there for me! More

by moloveshebrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
July 20, 2023

Courteous Respectful Intelligent Friendly He knows perfect vehicle for you n or Family patient Thank you Diego I'm a customer correct paper n documents always makes things smoother Graff employees Tha More

by Mr.Joey P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Great customer service always get oil changed there, and with every vehicle we have purchased More

by VEGASGAMMAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

I deal mostly with the service department. I have come to trust them with the safety of my car and with mine. I feel that the prices are in line and I am not taken advantage of. I am a wid More

by SU001CO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
July 16, 2023

Great service. I like to take my vehicles there for service when needed. Service guys are very nice and do their job well like they’re suppose to. Friendly service More

by DOMINGAMEDINA86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Quintos, Daniel Quintos
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