
Graff Chevrolet Company
Grand Prairie, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I am not able to rate Carlos, I do not know who Carlos Ordaz is? I will say I would love to be contacted by someone high up in Graff Chevy regarding my finance contract. Albert was no help and, once I sig Ordaz is? I will say I would love to be contacted by someone high up in Graff Chevy regarding my finance contract. Albert was no help and, once I signed on the dotted line he didn’t care about me as a person. He directed me to speak with Phillip and I will on Tuesday(7/25). My finance company said it was ok to rewrite my contract and add the down payment to the finance total but I can not seem to get any assistance with Graff completing this addendum but Albert was ok with removing an unwanted warranty from the finance contract but won’t assist me in any other way. I just need someone to call me and contact my finance company who said only the dealer can resubmit the contract repackaged. Eve More
The dealership was clean and had refreshments while you wait. Everyone was attentive and helpful. Diego was especially great. He explained everything thoroughly and was patient while we worked out negotiat wait. Everyone was attentive and helpful. Diego was especially great. He explained everything thoroughly and was patient while we worked out negotiations to get me the deal I wanted. More
Wonderful experience! Diego was very helpful and insightful! He found me the perfect vehicle and was patient with me throughout the entire process! I have shopped at other Diego was very helpful and insightful! He found me the perfect vehicle and was patient with me throughout the entire process! I have shopped at other dealerships and I have never felt more welcomed by Diego and the Graff Chevrolet team! Go see Diego for the best car buying experience! More
Very helpful and took care of us, no charge Thanks for being very kind to us being very kind to us More
Courteous Respectful Intelligent Friendly He knows perfect vehicle for you n or Family patient Thank you Diego I'm a customer correct paper n documents always makes things smoother Graff employees Tha perfect vehicle for you n or Family patient Thank you Diego I'm a customer correct paper n documents always makes things smoother Graff employees Thankyou Diego and all GRAFF CHEVROLET TEAM for your patient Guidance n proper vehicle for myself and Family 🙏❤️ More
Great customer service always get oil changed there, and with every vehicle we have purchased with every vehicle we have purchased More
I deal mostly with the service department. I have come to trust them with the safety of my car and with mine. I feel that the prices are in line and I am not taken advantage of. I am a wid I have come to trust them with the safety of my car and with mine. I feel that the prices are in line and I am not taken advantage of. I am a widow and put my trust in Rodney to take care of me and he does a great job. More
Great service. I like to take my vehicles there for service when needed. Service guys are very nice and do their job well like they’re suppose to. Friendly service I like to take my vehicles there for service when needed. Service guys are very nice and do their job well like they’re suppose to. Friendly service people. More