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Graff Chevrolet Company
Grand Prairie, TX
526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 526 reviews
Verified Customer
May 21, 2023
Graff Chevrolet is a great place to get a vehicle. They gave me the best deal out there. I would recommend anyone to stop by if you’re searching for a new vehicle. They gave me the best deal out there. I would recommend anyone to stop by if you’re searching for a new vehicle. More
by rivasp_10
May 21, 2023
Friendly nice attendees responded they ask questions they get you answer they will make sure you are taking care of get you answer they will make sure you are taking care of More
by DENNISTINNELL
Employees Worked With
March 05, 2023
Drove from Austin to get my son a car he saw a line. Cecy Castillo was amazing from the start. She was friendly, knowledgeable and took the time to make us feel comfortable and welcome. Then Dean Marsh Cecy Castillo was amazing from the start. She was friendly, knowledgeable and took the time to make us feel comfortable and welcome. Then Dean Marshal was helpful and friendly during the financing. He made it seem easy and seamless and went over and beyond to get us in and out and back on the road. Great Experience. More
by kellygillen
Employees Worked With
Cecy Castillo and Dean Marshall
December 04, 2022
Drove the 35 minutes there with a list of 4 vehicles to see. NONE had all of the options that they had listed, and 1 of the vehicles wasn't even there. The sales man said that I could pay to have a sunroof see. NONE had all of the options that they had listed, and 1 of the vehicles wasn't even there. The sales man said that I could pay to have a sunroof installed, since the vehicles advertised as having them- didn’t. He said it was the fault of an outside company that lists vehicles on various website, as the reason that 4 listings were incorrect. The facility had a horrible odor inside, and was all around a gross experience. I would definitely not recommend. More
by None
Employees Worked With
N/A
June 25, 2022
Bought a brand new 2022 Chevy Silverado yesterday and today at 140 miles and a few hours the check engine light comes on. Called and talked to the manager Ruben and immediately comes at me sideways. Last today at 140 miles and a few hours the check engine light comes on. Called and talked to the manager Ruben and immediately comes at me sideways. Last I checked I bought a brand new truck but apparently that doesn’t matter to this guy. Screw Graff Chevrolet! Would never recommend buying a vehicle here ever More
by walterskorn
Employees Worked With
Ruben
