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Graff Chevrolet Company
Grand Prairie, TX
526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 526 reviews
June 02, 2023
This was in fact the worst service provided. Not only did they attempt to charge me for services that I did not ask for they also did not do as I asked in to replace windshield washer & they did Not only did they attempt to charge me for services that I did not ask for they also did not do as I asked in to replace windshield washer & they did and oil pan reseal with out fresh oil like who the xxxx does that. Beyond disappointed in the service. More
by Jadyn
Verified Customer
June 02, 2023
Friendly and accurate service. .Easy to make appointments and fast service. They always offer good shuttle service also! .Easy to make appointments and fast service. They always offer good shuttle service also! More
by DSANDERS12
Employees Worked With
Other Employees :
Carlos Ordaz, Carlos Machuca, Frances Purrier
May 31, 2023
Great service everytime I come in. ..and friendly people helping me...and I never have to wait long ..and friendly people helping me...and I never have to wait long More
by Alice
May 31, 2023
Graff salesman Nathan and Philip your finance manager were awesome. Two great men, it was a pleasure to do business with them. were awesome. Two great men, it was a pleasure to do business with them. More
by SUZUKI1A
May 30, 2023
Customer Service Rep is always polite, very professional and very detailed with service requests and recommendations for next service day. and very detailed with service requests and recommendations for next service day. More
by LVICKS1957@YAHOO.COM
Employees Worked With
May 30, 2023
Everything was excellent. I will spread the word about the dealership. Thank you so much I will spread the word about the dealership. Thank you so much More
by SHONTIA.BURKS
May 30, 2023
great staff, very friendly and knowledgable. cano was able to answer any questions i had cano was able to answer any questions i had More
by GISELLEFLORES52
May 30, 2023
Great experience! Quick, and fast in helping to select a car. As well as blunt and transparent on final costs. Quick, and fast in helping to select a car. As well as blunt and transparent on final costs. More
by RIVERA.LESLIE96
Employees Worked With
May 27, 2023
It is always a pleasure to do business with Graff Chevrolet. They have a knowledgeable Service Department with professional's such as Malcolm, the Service Manager and Rodney, a Service Advisor. I hav Chevrolet. They have a knowledgeable Service Department with professional's such as Malcolm, the Service Manager and Rodney, a Service Advisor. I have done business with Graff Chevrolet, since 1995, and I wouldn't think of taking my vehicle, for service, to any other dealership!! More
by DEBRA.BLUBAUGH
Employees Worked With
May 27, 2023
Worse company I purchased a truck from. Will never go there again. Don't keep their promises. Will never go there again. Don't keep their promises. More
by NONE3
Employees Worked With
