Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Graff Chevrolet Company
Grand Prairie, TX
527 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 527 reviews
Verified Customer
March 13, 2024
Take care of me every time I bring a vehicle in. Have been working with the whole place since @1976! Their professional techs get it right most times. Stephanie & Rodney help me get the paperwork ri Have been working with the whole place since @1976! Their professional techs get it right most times. Stephanie & Rodney help me get the paperwork right most times. I used to use Denny Latour for my POC but he has retired. I do AC repair so my truck is where I live most days! I'm glad they are here & refer Graff every time I can! More
by LDGREF
Employees Worked With
Rodney & Stefani
March 13, 2024
Dealership is very clean and organized Very professional and knowledgeable atmosphere Made sure I was taken care of and knowledgeable atmosphere Made sure I was taken care of More
by TIM Lane
March 10, 2024
Stefani was very accommodating. She provided a Lyft ride and called me as soon as the mechanic determined that the Transmission service had already been done and was unnecessary. Yo She provided a Lyft ride and called me as soon as the mechanic determined that the Transmission service had already been done and was unnecessary. Your cashier helped me download my coupon and saved me twenty dollars on the oil change. Overall it was a pleasant experience. More
by HOWIES_BACK_99
Employees Worked With
Stefani
March 07, 2024
Receptionist was non-responsive to entering customers. The 1on1 customer service is amazing. Adrian Tate and Carlos Ramos blessed me with homelike hospitality. Very knowledgeable sales reps. Tht work non- The 1on1 customer service is amazing. Adrian Tate and Carlos Ramos blessed me with homelike hospitality. Very knowledgeable sales reps. Tht work non-stop to complete your purchase. Thanks Graff Chevrolet Team members tht make it happen. More
by GBBRUSHWORK
March 06, 2024
I paid 1,256. 00 and they didn't fix my car properly, I took it for the second time. I wasted time and they didn't give me a courtesy wash. In addition, the mechani 00 and they didn't fix my car properly, I took it for the second time. I wasted time and they didn't give me a courtesy wash. In addition, the mechanic moved my belongings from the rearview mirror. More
by Lherrera8
Employees Worked With
Don't remember, customer service department
