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Graff Chevrolet Company
Grand Prairie, TX
584 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 584 reviews
June 13, 2024
The worst experience I’ve EVER had ! They all NEED training in customer service! Disrespectful! They all NEED training in customer service! Disrespectful! More
by sibarrasacxiv64
Verified Customer
June 12, 2024
I am a repeat customer. The people are excellent. They are proactive in communicating, very straightforward and just a pleasure to deal with. The people are excellent. They are proactive in communicating, very straightforward and just a pleasure to deal with. More
by jtysonr
June 09, 2024
It was OK not the best. They parked our car in a way that we end up with a dent in the back and they were going to pull it out. They didn’t do it and they have not called us They parked our car in a way that we end up with a dent in the back and they were going to pull it out. They didn’t do it and they have not called us to come back to get the dent pulled out. That’s not good More
by maelewis24
Employees Worked With
June 09, 2024
I always get in early and get out right. They are very efficient with me They are very efficient with me More
by 1992WARD
Employees Worked With
June 09, 2024
Service advisor Stefani, provided excellent customer service. She was informative and professional the entire process. service. She was informative and professional the entire process. More
by Drew
June 09, 2024
Awesome and Speedy service! !! Stephanie was great, I was able to get in and out quickly for an oil change. !! Stephanie was great, I was able to get in and out quickly for an oil change. More
by ERISFLORES
Employees Worked With
June 07, 2024
Smaller dealership that is just as affective as the bigger dealerships. Not as fasted paced as other locations, but with a little patience your needs will be handled. bigger dealerships. Not as fasted paced as other locations, but with a little patience your needs will be handled. More
by Tiny6879
Employees Worked With
June 04, 2024
I was really pleased with the vehicles that have purchased there and the service that I was provided. I would refer this dealership to others. purchased there and the service that I was provided. I would refer this dealership to others. More
by HARRYBROWDER
June 04, 2024
Working with Adrian was a smooth process, he was able to get me the best deal and car I wanted. Highly recommend. get me the best deal and car I wanted. Highly recommend. More
by TIFFANIDMC
Employees Worked With
June 03, 2024
I was advised that a part had to be ordered and would arrive in a few days, it has been two weeks and no communication about the status of the part. arrive in a few days, it has been two weeks and no communication about the status of the part. More
by LINDAGLOWE
Employees Worked With
