Back

Graff Chevrolet Company

Grand Prairie, TX

4.3
584 Reviews
Contact Dealership

1405 E Main St

Grand Prairie, TX

75050

Directions

By Type

Showing 584 reviews

August 10, 2024

I took in my truck for a camshaft and lifter failure on April 29th 2024, I was expecting something like this to be done in a span of maybe 3 weeks or so. I understand this trucks have a failure of these co More

by cihfkvd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Graff Chevrolet Company responded

Hello cihfkvd, thank you for sharing your experience with us. We sincerely apologize for the lack of communication and the issues you encountered with your truck. We take your feedback seriously and will forward these comments to our service director Malcolm Simons to investigate and see if we can turn your experience around.

August 04, 2024

Prompt, accurate service provided every time. Would definitely recommend this dealership to other GM owners. More

by Thomas Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
August 01, 2024

Your oil change price has stayed about the same but does not include tire rotation as it used to. More

by GBELZX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

I went to Graff looking for a Chevy truck, we are met by Adrian Tate, form the stars at the dealership, negotiating back and forth, Mr. Adrian never makes us feel pressure, he never uses the sales tactics t More

by PHILIP_PREJUSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Graff Chevrolet Company responded

Hi Philip, thank you for your kind review; we are happy to pass along your comments to Adriab. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Welcome to the Graff family!!

August 01, 2024

They worked hard to make me feel comfortable with a new truck purchase. Greatly appreciated! More

by BLAKEBIRDEWELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Awe
July 31, 2024

Great communication, tried to stick with our budget as best as possible. Gave us a great opportunity! More

by RILEYBB19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Saldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Graff Chevrolet Company responded

Hi Riley, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Welcome to the Graff family!

July 31, 2024

Our experience was beyond expectations. Nathan Awe is a fantastic salesman. He answered all our questions and we made a great deal with our trade. He even drove our new 2024 Chevy Silver More

by BOBBYGAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Awe
July 30, 2024

I clearly requested and was also quoted for a full synthetic Mobile 1 oil change. I waited in house and was never communicated too that they decided to use a completely different oil then discussed an More

by ROCCODIMARSICO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
July 05, 2024

Was a nice and quick process with no pressure. Will visit again. Enjoyed my purchase. More

by J.JENKINSON2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2024

Great customer service and support best of the best I recommend all family and friends to Graff Chevrolet and Rudny . Thank you More

by AYMANKARAJEH12
Recommend Dealer
Yes
Employees Worked With
Rudny
...
22
...