Graff Chevrolet Company

I was not impressed with the customer service I received at all and thought it was down right unprofessional. I decided to bring my car in to the dealership instead of just taking it to Walmart, assuming th at all and thought it was down right unprofessional. I decided to bring my car in to the dealership instead of just taking it to Walmart, assuming that I would receive great customer service and care for my car. Now I feel like I paid double the cost for worst service than I would have received at Walmart. Communication was horrendous and absolutely ridiculous. The first thing I said was...I'm here to see about getting an oil change. He just starts putting the tag in the car and taking down info off car. I had to ask him how much it was going to be? Then what does that include? Then about the multi purpose check. I felt like I was having to pull simple information out of him and started to leave but drove out of my way for ur particular shop because I liked ur customer service in the past. At check out he was like just sign here and I had to ask what I was signing. No explanation of nothing. I asked was the multi purpose check done? He said yeah. I simply went spray wiper solution and nothing came out so that was a lie it wasn't done which I had already suspected. I was so pissed I took it to another chevy dealer. I hate to be mean but I'm not sure if he likes his job or was just lazy but customer service is not his forte. I even had to ask him, his name. More

The service was great and people were nice would come back again the car wash a plius back again the car wash a plius More

The customer service is 100% every time I have gone to this place. I have been dealing with Graff for a year in November and they remain professional this place. I have been dealing with Graff for a year in November and they remain professional More

I’m a returning customer for almost 10 years I been working whit Jesus Garza and he been always there for any challenges that we have as a customer this is my 7th automobile that I bought working whit Jesus Garza and he been always there for any challenges that we have as a customer this is my 7th automobile that I bought More

Great service everything was fast and no issues with drop off or pickup. I didn't have to wait hours for a n oil change off or pickup. I didn't have to wait hours for a n oil change More

I own a 2024 Chevy silverodo and transmission is messed up they do not have loaners for the customers…well only way you can get a loaner is if you drop you vehicle off and be put on a waiting list what are up they do not have loaners for the customers…well only way you can get a loaner is if you drop you vehicle off and be put on a waiting list what are you suppose to do if this is your only vehicle I’m so disappointed with Chevy period this is the second truck i have bought from this dealership and the same problem happened Chevy you have to do better I’ve never hauled anything in either truck and transmissions have failed More

They lost the morale compass, horrible experience…. they took advantage of my granddaughter. Buyer beware and extremely careful. they took advantage of my granddaughter. Buyer beware and extremely careful. More

I was wanting to downsize from an Equinox, to a tracks, I was looking for the color red, and I worked with Stephanie and Rashawn, and they got me into a little red tracks, which was perfect. I will definitel was looking for the color red, and I worked with Stephanie and Rashawn, and they got me into a little red tracks, which was perfect. I will definitely be going back for my next vehicle. More

Pedro and Winston went over and beyond to meet customers needs. The entire staff was very welcoming. needs. The entire staff was very welcoming. More

Awesome! ! Friendly!! Great service department and just great people. That's why I go there period. ! Friendly!! Great service department and just great people. That's why I go there period. More