Gordie Boucher Village Ford of Thiensville

My Expedition had an engine failure at 103,000 miles - defective engine. My warranty expired at 100,000 miles. Still in a dispute with Ford but Tim and the Service staff at Boucher got me back on the r defective engine. My warranty expired at 100,000 miles. Still in a dispute with Ford but Tim and the Service staff at Boucher got me back on the road and replaced the engine in a timely fashion. Local service was fine but I have a big issue with Ford regards this engine failure and whether or not they have a liability to fix this on their nickel. More

Loving the 2010 Ford Edge! Jason Suszek and the rest of the staff were great, which after being a part of the Boucher family for the last 7 years is what I have come to expect. This is my third vehicle pu the staff were great, which after being a part of the Boucher family for the last 7 years is what I have come to expect. This is my third vehicle purchase from a Boucher dealership and definitely won't be my last! Not only did I pay a fair price but the dealership (Hirak Patel in particular) was able to beat my financing. I would like to also say that Boucher is the only dealership I use. More

Service is amazing highly recommend going back, great people, great service, friendly, please consider going in for service! Both service writers very helpful and wonderful to talk to and work with getti people, great service, friendly, please consider going in for service! Both service writers very helpful and wonderful to talk to and work with getting car serviced. More

Very friendly. Good sense of humor always adds to the friendliness. Great service. Called me back promptly with other issues and were very informative as to what my truck needed. Two thumbs up! friendliness. Great service. Called me back promptly with other issues and were very informative as to what my truck needed. Two thumbs up! More

I think everyone was very helpful and friendly . They always asked us if we needed anything they knew after the second time we came back to look at the car we were going to take it . They were GREAT !!! always asked us if we needed anything they knew after the second time we came back to look at the car we were going to take it . They were GREAT !!! More

Fast, friendly service Mark Ford was great to work with. We wanted a Ford Edge in a different color than what they had on the lot and was able to quickly get a car transferr Mark Ford was great to work with. We wanted a Ford Edge in a different color than what they had on the lot and was able to quickly get a car transferred from another dealership. Mark was great at setting up our phones and explaining the functionality in the new Edge. We love our new car and were really happy with the buying experience! More

Scheduled my service on the Ford app. They were ready for my vehicle when I arrived. Greeted and shown where I could wait for my vehicle. Offered something to drink while I waited. Definitely will ret for my vehicle when I arrived. Greeted and shown where I could wait for my vehicle. Offered something to drink while I waited. Definitely will return! More

We got the car that we wanted and at the right price. Our Escape is the sixth vehicle that we either bought or leased from this dealership and I would have no problem getting six more. Easy to work with a Our Escape is the sixth vehicle that we either bought or leased from this dealership and I would have no problem getting six more. Easy to work with and they make you feel comfortable. They listen. More