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Gordie Boucher Village Ford of Thiensville
Thiensville, WI
1,159 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,159 reviews
Verified Customer
September 04, 2026
The is was my first time coming here. I was treated with respect and kindness. I was shown patience as we worked through both routine and ambiguous repair and maintenance items. I had ide I was treated with respect and kindness. I was shown patience as we worked through both routine and ambiguous repair and maintenance items. I had ideas, questions and thoughts during the visit and they were respected. I'm not a mechanic and it can be difficult to communicate effectively to help troubleshoot issues, but this dealership and, tiffany and the mechanic could not have been better to work with. Thanks! More
by DLEININGER002
Employees Worked With
Tiffany
September 03, 2026
Normally I give this service center a high review. This time I can't. My car was picked up for service and once that was done, I got a call saying the work was completed and my car was ready to be r This time I can't. My car was picked up for service and once that was done, I got a call saying the work was completed and my car was ready to be returned. I had to wait 3 hours for that to happen! Just before it was finally returned, I call a call saying it was ready and I needed to make a payment. I explained that in the first call I would be paying by check and had the check ready to give to the driver. The second caller did not seem to be aware of this. Seems like the right hand doesn't know what the left hand is doing. Once the car was returned, I politely asked why it took so long to get the car back. His response was "I have no idea. They just told me to bring the car back.". More
by BBRONSKI
September 03, 2026
The recall items seemed to be fixed and the team got my car in for this service with in a day. I also appreciated they returned the car to our home. Thank you. car in for this service with in a day. I also appreciated they returned the car to our home. Thank you. More
by DIANA.RAASCH
August 30, 2026
The in-person customer service was good but your analysis of my vehicle was inconsistent and poor. The first inspection reported no problems. Less than 1 day and 20 miles later, the vehicle stopped. I brough of my vehicle was inconsistent and poor. The first inspection reported no problems. Less than 1 day and 20 miles later, the vehicle stopped. I brought it there because my research showed you as a Ford Transmission Specialist More
by stanleyruckersr
August 29, 2026
Very friendly, super honest, and very easy going guys Very friendly, super honest, and very easy going guys, didn't push me to make a purchase and would definitely recommend Very friendly, super honest, and very easy going guys, didn't push me to make a purchase and would definitely recommend More
by TBRANDNER24
August 28, 2026
Communication was great. All my answers were explain to me in ways that helped me understand what was going on. I felt like they really listened/wanted to fix the issue as mu All my answers were explain to me in ways that helped me understand what was going on. I felt like they really listened/wanted to fix the issue as much as i did. More
by sallyons212
Employees Worked With
Tiffany
August 25, 2026
Was very professional and was nice he wasn't trying to force me into leasing a car right there on the spot. force me into leasing a car right there on the spot. More
by GRAYDONSKOK
