Gordie Boucher Village Ford of Thiensville

Jim & Nancy Escape Purchase We started our search to replace a 2008 Focus several month's ago by contacting Mark Ford. We originally purchased the Focus new from Mark. He was ext We started our search to replace a 2008 Focus several month's ago by contacting Mark Ford. We originally purchased the Focus new from Mark. He was extremely helpful in providing information for different models of cars and then invited us to come in and drive some of the possible choices which we did. We then considered new cars and low mileage used cars and searched the Gordie Boucher inventory with Mark's help. We finally selected the 2017 Escape Titanium which we purchased. We have been working with this dealership for our cars and for servicing of our cars for over 40 years - and with Mark probably for over 15 years. We have always received competent service at a reasonable price. We feel that they have lived up to our trust in them; and would recommend them to anyone who desires someone that they can trust to help in acquiring or servicing a car. More

Excellent Service - Great Staff I bring my car to this dealership for service all the time. The service manager, writers, techs, etc. are always very friendly and so helpful and exp I bring my car to this dealership for service all the time. The service manager, writers, techs, etc. are always very friendly and so helpful and explain the work that is needed on my vehicle. More

Good people Easy to work with all staff people I contacted. Friendly staff. They valued my time and timely handled all paperwork. The parts department quickly rep Easy to work with all staff people I contacted. Friendly staff. They valued my time and timely handled all paperwork. The parts department quickly replaced remote batteries. More

oil change service Easy to schedule oil change when I called and was impressed that they took my car within minutes of me driving in. My car was done in a short period Easy to schedule oil change when I called and was impressed that they took my car within minutes of me driving in. My car was done in a short period of time. By the time I made my free fresh cup of coffee and drank it my car was done. Everyone was very friendly and gave great service and I would recommend them to anyone who is looking for a smaller friendlier feeling dealership. I have been at larger dealerships with fancy showrooms and waiting areas but they seriously lack customer service and a concern for the customer. Will definitely be back. More

Oil change/works package Very nice staff at the dealership. They were ready and waiting for my arrival at 4 PM. Had the works package and was out in 30 min. They even appli Very nice staff at the dealership. They were ready and waiting for my arrival at 4 PM. Had the works package and was out in 30 min. They even applied a $10 coupon on top of the special offer price so I got everything taken care of for about $40 - deal of the day! I purchased my Ford here and was treated very well by the sales staff also. More

This sales consultant was very informative, friendly, and was devoted to giving me the best experience possible. He is very friendly and personable. Thank you!!! was devoted to giving me the best experience possible. He is very friendly and personable. Thank you!!! More

2020 Ford Fusion Titanium Mark Ford went the extra mile to locate the Fusion I wanted and the color that I preferred. Mark also steered me thru the assorted discounts that sav Mark Ford went the extra mile to locate the Fusion I wanted and the color that I preferred. Mark also steered me thru the assorted discounts that saved me extra money. More

Bathroom is disgusting. You need to do something about this.....waiting area is way to small. Needs to be improved like many other dealerships have done. Chairs are very uncomfortable. this.....waiting area is way to small. Needs to be improved like many other dealerships have done. Chairs are very uncomfortable. More

Great sales experience and easy to work with. No high pressure sales. gimmicks. Easy to get a test drive of vehicles. Very smooth sales transaction! and easy to work with. No high pressure sales. gimmicks. Easy to get a test drive of vehicles. Very smooth sales transaction! More

Great service The staff is always friendly when I get my Ford Escape serviced. Getting the batteries changed in my keyfob or getting the oil changed and the tires The staff is always friendly when I get my Ford Escape serviced. Getting the batteries changed in my keyfob or getting the oil changed and the tires rotataed or getting new tires Gordie Boucher Village Ford of Thiensville is where I go for excellent car care' Thanks More