Gordie Boucher Village Ford of Thiensville

Outstanding all around! Mark Ford did a great job taking care of me from the first contact all the way through the process! And the financing process went very smooth and mu Mark Ford did a great job taking care of me from the first contact all the way through the process! And the financing process went very smooth and much faster than I imagined. More

Tim took the initiative to call and suggest a needed service ... My daughter took in our Fusion and they took care of it right away; much appreciated! service ... My daughter took in our Fusion and they took care of it right away; much appreciated! More

Purchase of cargo cover & cargo mat Service personnel were great!! Professional and proficient. I was surprised by the quality of the cargo mat. Although they advised us to lay it fla Service personnel were great!! Professional and proficient. I was surprised by the quality of the cargo mat. Although they advised us to lay it flat for sometime, compared to competitor mats they are thin and fit poorly. We had cargo mats in both our cars for years that are much more robust. Check out the Hyundai mats. More

service dept very helpful with getting Ford app to work day we dropped car off for work. I called from home when we had updated app & service again very helpful- making sure they could redeem points for t day we dropped car off for work. I called from home when we had updated app & service again very helpful- making sure they could redeem points for the service that day. More

They were very helpful in having me buy my first car. The atmosphere was great with nice people and salesman that you can connect with, rather than just haggle with. The place truly cares about their custome atmosphere was great with nice people and salesman that you can connect with, rather than just haggle with. The place truly cares about their customers and I would definitely recommend them to anyone looking to buy a car. More

First service of new car This was my first service visit for a car I purchased last fall. Everyone was very polite and helpful. Having the points was nice too. It payed for m This was my first service visit for a car I purchased last fall. Everyone was very polite and helpful. Having the points was nice too. It payed for my visit. More

Interior detail that was promised left a sticky mess in the cup holder, center console, and steering column. The floor mats were also covered in salt stains. the cup holder, center console, and steering column. The floor mats were also covered in salt stains. More

Courteous and Willing to Barter The sales rep. Mark was knowledgeable about the vehicle I wanted and willing to work with me for the best price. The financing staff was also friendly The sales rep. Mark was knowledgeable about the vehicle I wanted and willing to work with me for the best price. The financing staff was also friendly More

Very helpful and informative and understanding couldn't have worked with better people I would refer anyone to come to ford I'm very appreciative have worked with better people I would refer anyone to come to ford I'm very appreciative More

Service Very accommodating, friendly and took care of everything we asked for. Honored warranty, no questions asked. Will definitely return for additional s Very accommodating, friendly and took care of everything we asked for. Honored warranty, no questions asked. Will definitely return for additional service on both cars. More