Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gordie Boucher Village Ford of Thiensville
Thiensville, WI
870 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 870 reviews
March 12, 2020
Good people Easy to work with all staff people I contacted. Friendly staff. They valued my time and timely handled all paperwork. The parts department quickly rep Easy to work with all staff people I contacted. Friendly staff. They valued my time and timely handled all paperwork. The parts department quickly replaced remote batteries. More
by R J
Verified CustomerEmployees Worked With
Parts Manager, Finance Manager, Sales Manager, Mark Ford
March 11, 2020
oil change service Easy to schedule oil change when I called and was impressed that they took my car within minutes of me driving in. My car was done in a short period Easy to schedule oil change when I called and was impressed that they took my car within minutes of me driving in. My car was done in a short period of time. By the time I made my free fresh cup of coffee and drank it my car was done. Everyone was very friendly and gave great service and I would recommend them to anyone who is looking for a smaller friendlier feeling dealership. I have been at larger dealerships with fancy showrooms and waiting areas but they seriously lack customer service and a concern for the customer. Will definitely be back. More
by GOLDENANGEL176
March 11, 2020
Oil change/works package Very nice staff at the dealership. They were ready and waiting for my arrival at 4 PM. Had the works package and was out in 30 min. They even appli Very nice staff at the dealership. They were ready and waiting for my arrival at 4 PM. Had the works package and was out in 30 min. They even applied a $10 coupon on top of the special offer price so I got everything taken care of for about $40 - deal of the day! I purchased my Ford here and was treated very well by the sales staff also. More
by LISA.BRUE
Employees Worked With
I honestly don't know and I should have made note, sorry.
March 10, 2020
This sales consultant was very informative, friendly, and was devoted to giving me the best experience possible. He is very friendly and personable. Thank you!!! was devoted to giving me the best experience possible. He is very friendly and personable. Thank you!!! More
by Chris
Employees Worked With
March 06, 2020
2020 Ford Fusion Titanium Mark Ford went the extra mile to locate the Fusion I wanted and the color that I preferred. Mark also steered me thru the assorted discounts that sav Mark Ford went the extra mile to locate the Fusion I wanted and the color that I preferred. Mark also steered me thru the assorted discounts that saved me extra money. More
by mhamann_14
March 06, 2020
Bathroom is disgusting. You need to do something about this.....waiting area is way to small. Needs to be improved like many other dealerships have done. Chairs are very uncomfortable. this.....waiting area is way to small. Needs to be improved like many other dealerships have done. Chairs are very uncomfortable. More
by DHAWLEY
March 05, 2020
Great sales experience and easy to work with. No high pressure sales. gimmicks. Easy to get a test drive of vehicles. Very smooth sales transaction! and easy to work with. No high pressure sales. gimmicks. Easy to get a test drive of vehicles. Very smooth sales transaction! More
by HEATHR
Employees Worked With
Mark Ford
March 04, 2020
Great service The staff is always friendly when I get my Ford Escape serviced. Getting the batteries changed in my keyfob or getting the oil changed and the tires The staff is always friendly when I get my Ford Escape serviced. Getting the batteries changed in my keyfob or getting the oil changed and the tires rotataed or getting new tires Gordie Boucher Village Ford of Thiensville is where I go for excellent car care' Thanks More
by Kevin
March 04, 2020
Excellent Service I was driving and all of a sudden ended up with a flat tire. I was close to Gordie Boucher Ford in Thiensville. The service manager immediately help I was driving and all of a sudden ended up with a flat tire. I was close to Gordie Boucher Ford in Thiensville. The service manager immediately helped me. They changed my tire and put on the spare, and so I ended up purchasing 4 new tires. They installed them the next morning and I was able to get a ride to and from the dealership with their shuttle service. They did a great job all the way around. More
by dtaylor
March 03, 2020
New lease I had a great experience leasing my new Fusion I worked with Mark Ford again . Then Denis walked us through all the paperwork he was exceptionally hel I had a great experience leasing my new Fusion I worked with Mark Ford again . Then Denis walked us through all the paperwork he was exceptionally helpful in explaining everything that I was signing. More
by GYMREF
Employees Worked With
Denis, Mark Ford
