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Gordie Boucher Village Ford of Thiensville
Thiensville, WI
892 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 892 reviews
July 01, 2020
Service was quick and accurate. Parts were ordered and repairs made in timely fashion. Staff is great with customer service. Car works great. I'm satisfied was quick and accurate. Parts were ordered and repairs made in timely fashion. Staff is great with customer service. Car works great. I'm satisfied. More
by HERBKWEEN
Verified Customer
June 30, 2020
I was always interested in having a truck, but I came Into the day actually looking for a SUV. Mark Ford was very informative with what I was curious to look at. Along with Dennis Gonzalez they were both Into the day actually looking for a SUV. Mark Ford was very informative with what I was curious to look at. Along with Dennis Gonzalez they were both really helpful and Professional in all aspects. They both let me know that if I ever had a issue to call them at any time and they would take care of the issue. More
by MATT GUIDINGER
Employees Worked With
Dennis Gonzalez, Mark Ford
June 29, 2020
Kevin and Angie in the Service Department are the best to work with. Highly recommend. Will not deal with anyone else at any other dealership. work with. Highly recommend. Will not deal with anyone else at any other dealership. More
by SHERYLR8
June 26, 2020
happy experience the usually unpleasant task of car buying was eliminated by Mark Ford. we expected a hard sell and it didnt happen. we were very happy. the usually unpleasant task of car buying was eliminated by Mark Ford. we expected a hard sell and it didnt happen. we were very happy. More
by CONCANNT@bellsouth.net
Employees Worked With
Mark Ford
June 21, 2020
new car purchase Purchased a new Explorer. Sales and finance people were very helpful and informative. Service in the past has been very good also. Would definitely re Purchased a new Explorer. Sales and finance people were very helpful and informative. Service in the past has been very good also. Would definitely recommend. More
by R_TROST
Employees Worked With
Mark Ford
June 20, 2020
Professional, Knowledgable, Friendly, Easy to Work With Outstanding Experience! Paperwork went smoothly. Arranging a test drive was simple and non-threatening. Hope the service is as friendly and efficien Outstanding Experience! Paperwork went smoothly. Arranging a test drive was simple and non-threatening. Hope the service is as friendly and efficient at the sales operation. More
by BILLNALEID
Employees Worked With
Mark Ford
June 19, 2020
Scheduled oil change The service associate was friendly. The work was done promptly. The only negatives I have are that the oil level is slightly below full (on the dip st The service associate was friendly. The work was done promptly. The only negatives I have are that the oil level is slightly below full (on the dip stick) and I am used to getting a complementary car wash with any service work. More
by BILLSAUER2
June 19, 2020
I brought my vehicle in for a recall and decided to get an oil change and have a mystery sound checked out as well. The recall repair took more than a day, which I was fine with, but no one told me it woul an oil change and have a mystery sound checked out as well. The recall repair took more than a day, which I was fine with, but no one told me it would take so long and nobody called me to update me and let me know what was going on. I had to call and ask. When I called, I mentioned that I had a coupon for "The Works" oil change. I was told they would honor the coupon even though I forgot to mention it when I originally made the appointment. "The Works" includes and oil change, tire rotation, and car wash. I picked up my vehicle the following day and forgot to bring the coupon with me. They still honored the price, which I was happy with, however, the car wash and tire rotation was not completed. The mystery noise turned out to be an easy/fairly inexpensive fix, but I never received a phone call telling me what was wrong, what it would cost, and asking me if I wanted it fixed at that time. So, long story short, I was disappointed about not getting the full "Works" package and the lack of communication. The actual work done appears to be quality. More
by MEDIKAYE
Employees Worked With
June 19, 2020
Service department has always completed the work in a timely fashion. Work was completed as proposed. Cost was as proposed. Staff has always been very friendly. timely fashion. Work was completed as proposed. Cost was as proposed. Staff has always been very friendly. More
by RMEIHSNER
Employees Worked With
June 19, 2020
Always good service Long time customer( when it was Schmidt Ford. I continue to receive good service now that it's Boucher. Continuing to resolve a stubborn problem but I Long time customer( when it was Schmidt Ford. I continue to receive good service now that it's Boucher. Continuing to resolve a stubborn problem but I'm confident it will be fixed. More
by CHUDS66
Employees Worked With
