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Gordie Boucher Village Ford of Thiensville
Thiensville, WI
922 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 922 reviews
October 15, 2021
People are generally friendly.Waiting area is quite small and they offer water, soda, or coffee and they offer water, soda, or coffee More
by Mike B
Verified Customer
October 14, 2021
This process was really easy. From order to delivery... I don't plan to ever buy a car off-the-lot again... custom ordering is the way-to-go! Thanks to Mark Ford and business service folks for making my new don't plan to ever buy a car off-the-lot again... custom ordering is the way-to-go! Thanks to Mark Ford and business service folks for making my new truck dream happen. I love it. More
by GARSHAA
Employees Worked With
Mark Ford
October 01, 2021
The best service. Tim is very knowledgeable and answers questions without having to ask any more. Great place to do business. questions without having to ask any more. Great place to do business. More
by Pyron
September 20, 2021
Service done ahead of schedule. Fair price. Effortless at check in and cash-out. I always read the vehicle inspection report. at check in and cash-out. I always read the vehicle inspection report. More
by ALVOXAMP
September 16, 2021
I don't know if this is a new Auto Industry way of handling things or a dealership thing. But I have had some issues with my truck since I bought it new. Steering dives when you are at 45 MPH and abov handling things or a dealership thing. But I have had some issues with my truck since I bought it new. Steering dives when you are at 45 MPH and above and hit a bump. First time I brought the vehicle in, it came back from service as nothing wrong and could the service department could not recreate problem stated by customer. Problem got worse and I saw on Ford Pass there was a recall on my truck for,,, wait for it,,, Steering. Brought it up to their attention next time I was in again for steering issues and this time it got "fixed" Dampner was replaced. Now it is starting to do it again and they cannot recreate the issue. Other issue I am having is many times a week the engine is hard to start. In the last month it has failed twice to start when I turn the key. Again, brought up a couple times and failed to recreate issue. Seems like when the truck sits for a three or more days it has a hard time starting. Will look on web for probable causes and trouble shoot starting issues on my own. Can't do that for steering. Have seen online the steering issue is a design flaw and many are experiencing this. More
by KINGBATTLE
September 12, 2021
Far and away the most pleasant buying experience ever. It felt like working with a hometown dealer. Would recommend this dealership to anyone. Was well worth the trip. felt like working with a hometown dealer. Would recommend this dealership to anyone. Was well worth the trip. More
by Mikehaase12
Employees Worked With
September 12, 2021
We had a great experience at the Ford dealership. We dealt with Mark Ford,and as usual he gave his all with no pressure on our part. We knew what we wanted and Mark delivered. dealt with Mark Ford,and as usual he gave his all with no pressure on our part. We knew what we wanted and Mark delivered. More
by LINDAKENNE36
Employees Worked With
Mark Ford
September 11, 2021
Great experience! Great people! Would definitely go back to team for a future purchase and recommend everyone do business with their small town businesses and people. to team for a future purchase and recommend everyone do business with their small town businesses and people. More
by JASON.KUCKKAN
