Gordie Boucher Village Ford of Thiensville

This service center was awesome! The employees went above and beyond and were so friendly, yet professional in dealing with me. Someone checked on me halfway through my oil change to see if I needed/wanted a and beyond and were so friendly, yet professional in dealing with me. Someone checked on me halfway through my oil change to see if I needed/wanted anything. The service department person went over my final report very thoroughly and asked if I had any questions. My vehicle was ready and waiting for me outside the door when it was ready. More

This is by far my favorite dealership to do business with. Salespeople, staff, and service have always been honest and helpful. Justin is one of the best techs Ford has! with. Salespeople, staff, and service have always been honest and helpful. Justin is one of the best techs Ford has! More

Very good service in all aspects Love working with them in Thiensville Have no issues with them even laugh with them good tips on things too in Thiensville Have no issues with them even laugh with them good tips on things too More

Had problem with billing but it was identified by the end of the day and fixed the next week. Worked well auto with warranty and helped to process warranty payment. of the day and fixed the next week. Worked well auto with warranty and helped to process warranty payment. More

The dealership was very helpful when purchasing our new vehicle! They took care of all the questions we had before we took a long drive to look at the car. I would recommend them to anyone. vehicle! They took care of all the questions we had before we took a long drive to look at the car. I would recommend them to anyone. More

Brought my auto in on July 2 to fix air conditioner problem. Service dept installed a 1005 CPHT for $225.00. Next morning same problem appeared on my auto. Brought the car back on July 6. Was schedule problem. Service dept installed a 1005 CPHT for $225.00. Next morning same problem appeared on my auto. Brought the car back on July 6. Was scheduled for July7. Brought car in. Was told the car needed a HVAC Module for $495.00. I told them that I wasn't prepared to spend that kind of money when I wasn't sure the fix would work. The Service Advisor offered me 2 free oil changes. My changes are $50 apiece. I was to receive $100 worth of oil changes for $225 installation which was not the correct fix. I am not pleased with the service received. More

Brought my vehicle in for oil change, the service was fast, the waiting are was comfortable and overall the service was great and the people were nice fast, the waiting are was comfortable and overall the service was great and the people were nice More

Mark was very helpful in helping me pick out a car. I never felt like he was being pushy but was also there to answer any questions I had. I would 100% recommend working with this dealership in the futur never felt like he was being pushy but was also there to answer any questions I had. I would 100% recommend working with this dealership in the future. Everything seems to be priced very reasonable and fair. This lot has a pretty good car selection and I felt like the vehicles were high quality. More

Treated me really really well, but there was tape from an information sheet left of the back windshield which hardened on my glass in the sun and was nearly impossible to get off without damaging the window. information sheet left of the back windshield which hardened on my glass in the sun and was nearly impossible to get off without damaging the window. There was also a sheet of protective film left on the door keypad that looked like someone tried to remove it and gave up. This was also verrrry hard to get off. Also still haven't gotten my wheel locks that came with the car. More