Gordie Boucher Village Ford of Thiensville

Very pleasant to work with and appreciated their input. They were very knowledgeable and assisted me in guiding what I needed. They were very knowledgeable and assisted me in guiding what I needed. More

The salesman and his manager were great to work with. They both reached out numerous times to keep us informed and were very helpful. They both reached out numerous times to keep us informed and were very helpful. More

Friendly did a great job finished on time within estimate. I recommend them to all estimate. I recommend them to all More

Worked with Tim Gallitz many times---always gave me the best and more efficient ways to get things done best and more efficient ways to get things done More

Last time our car was at Dealer was for warranty work, replacing driver's front door. The body shop did a great job, on time, and courteous. The paint job was fantastic, blending with back door and fende replacing driver's front door. The body shop did a great job, on time, and courteous. The paint job was fantastic, blending with back door and fender. More

Outstanding knowledge and support from all team members. The Bocher team was a pleasure to work with. The Bocher team was a pleasure to work with. More

Very crooked. Will change interest and loan terms. Got loan terms in writing. Agree to purchase. Drive 6 hours to pick up vehicle. After driving for over 5 hours, Will change interest and loan terms. Got loan terms in writing. Agree to purchase. Drive 6 hours to pick up vehicle. After driving for over 5 hours, notified loan terms changed. This was all after approval. And the still will change. They proved why you don't trust car salesman and their finance officers. Can change loans anytime. This went thru won't do remote sales, have no time to change loan terms. Should be illegal tactic. More

The Service Center at Gordie Boucher Ford is wonderful. When a manufacturer's recall was issued for my vehicle I got a prompt call to inform me, rapid service, and even the off of a loaner vehicle if neede When a manufacturer's recall was issued for my vehicle I got a prompt call to inform me, rapid service, and even the off of a loaner vehicle if needed. The level of service that I received could not possibly have been any better. More

Professional and courteous. Called to let me know the status of the job while it was being completed. Called to let me know the status of the job while it was being completed. More

After work was done I noticed fluid was covering the back of my car. I spoke to the manager and he got me in right away to figure it out and fix it. Turns out they didn't secure a transmission hose and it of my car. I spoke to the manager and he got me in right away to figure it out and fix it. Turns out they didn't secure a transmission hose and it was spraying fluid. They took accountability and fixed and cleaned everything. Everyone makes mistakes but this was my first experience with them and it doesn't give me confidence in their work. Also the manager should have gone further to compensate me for the mistake. I had to drive back to the dealership and wait another two hours to get it right. How about a free oil change coupon for the next time? Or refund half the cost of the service they messed up that led to the issue? More