Gordie Boucher Village Ford of Thiensville

Mark Ford has been very helpful in the process of finding a vehicle for me. I'm very happy with the sales department but not so much with service. My new explorer has a check engine light they said they fi a vehicle for me. I'm very happy with the sales department but not so much with service. My new explorer has a check engine light they said they fixed, same code came back within 2 weeks. More

Kevin was great. Communicated the repairs needed and time to complete. Repairs completed.ahead of schedule Communicated the repairs needed and time to complete. Repairs completed.ahead of schedule More

I have been getting service here for several years. For several oil changes I have been getting full synthetic. This last one I failed to mention it and it was not what I was previously been getting. For several oil changes I have been getting full synthetic. This last one I failed to mention it and it was not what I was previously been getting. I saved $6. But I would need 4 oil changes per year instead of 2. Not saving and wasting time and resources. The previous one to this they did not rotate the tires. More

I recently needed two of my vehicles serviced; one for a sensor light and the Works and the other for a minor Ford recall inspection. I made the appointment with Angie. A day before, I received a handy em sensor light and the Works and the other for a minor Ford recall inspection. I made the appointment with Angie. A day before, I received a handy email reminder from her. They performed the Works and diagnosed the sensor issue on the first vehicle. As the part was ordered, but would not be delivered until the next day, Angie suggested I swap vehicles so they could complete the recall inspection on the second vehicle. When Angie called to tell me the inspection was completed, I re-swapped the vehicles. They held the first vehicle overnight, completed the repair the next morning and then called to tell me it was completed. Angie, in this case, but Tim and service manager Kevin as well are always looking for ways to make things for convenient for me and my family. My family relies on their advice and "fix it right the first time" quality of service to keep our higher mileage vehicles safe and dependable on the road. Thanks, Angie. More

Worked with Mark and he made it such an easy process to buy the car. No pressure at all. buy the car. No pressure at all. More

Excellent service, great selection of new Fords, fair prices, no pressure, would highly recommend. But American! prices, no pressure, would highly recommend. But American! More

Great people to deal with. No games played which made the process very enjoyable and quick No games played which made the process very enjoyable and quick More

Got me in quickly and all service completed in the same day. Excellent customer service day. Excellent customer service More

Your service department is always friendly and helpful. Work is promptly done with a competent staff. Work is promptly done with a competent staff. More

The team at the Ford dealership in Thiensville, WI, particularly Tony Garbo, did an outstanding job during the purchase of our new Ford Edge. Tony was very friendly, professional, knowledgeable, respon particularly Tony Garbo, did an outstanding job during the purchase of our new Ford Edge. Tony was very friendly, professional, knowledgeable, responsive and helpful before, during and after the sale. The other members of the team were also friendly and efficient. We would definitely use Tony and this dealership in the future. Thank you! More