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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

Overview
Employees
Reviews
Vehicles
4.8
923 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 923 reviews

October 14, 2023

I love the service and the people iat the Thiensville site of the Ford Dealership More

by JOANGOO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who picked up my car
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Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

October 13, 2023

Timely service with pick up and return. Provided recommended follow up. Very responsive. Well done. More

by taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Taylor, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

October 13, 2023

Excellent, friendly staff. I have my vehicle serviced here, and have always felt welcome. Highly recommend. More

by D. Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Your recommendation means so much to us and we're so happy to have earned it.

October 12, 2023

I come to Boucher village Ford for the people and the service. Angela is always professional and does the very best she can for me every time I come for service. I also enjoy working with Marc Ford when More

by STEVELISAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
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Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Steve, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

October 10, 2023

Mark Ford and his team worked in a very professional manner. I enjoyed my experience. It was a very fast transaction. More

by DAVID.LUDOWISSI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Ford
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Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi David, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 09, 2023

I started out at a dealership closer to my home, but the sales person couldn't find what I was looking for. Al brought in several cars for me to try and helped me decide on the car that best matched what I More

by lynne.milner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan Cathey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Feel free to reach out to us if you need anything. Have a wonderful day.

October 08, 2023

Understaffed, waited over 2 years to have recalled fix available. Would not return to this dealership for service. More

by Fordguynomore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Carr
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

We regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Mike Wemmer, at 262-242-1100 so that we can make this right.

October 06, 2023

I think the auto techs are great and I really enjoy working with Angie. Angie always listens to me describe my service issues and she recommends appropriate service. My car is always repaired correct More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Alex, we can assure you that we do not find this type of behaviour acceptable, and we would like to address the situation you have described. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Anthony Garbo, at 262-242-1100 so that we can make this right.

October 06, 2023

From the sales people ,the office ,the service dept reps and machanics have all always been A1 to us More

by DELRES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

October 03, 2023

I have bought over 20 cars from Mark Ford. There is no one better! He’s outstanding! More

by BISHOP1075
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Ford
Report | Print
Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

We are glad that Mark was able to provide you with such a great experience! We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

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