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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

4.8
870 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 870 reviews

November 09, 2023

Service department went above and beyond to fix my issue with my headlight and battery More

by Tammie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Tammie, we're pleased to know we have been able to exceed your expectations and really help you out! We do hope we can be of assistance in the future. Take care!

November 09, 2023

I have been going there for a few years and the service has always been done the right way the first time. The staff is always polite and listen to what you say. They are always friendly. More

by SPONHOLZ110
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Nov 09, 2023 -

SPONHOLZ110 responded

Thank you for a job well done

November 09, 2023

Even with the very long, almost unacceptable wait (more than a year) I would never hesitate to give Mark and village Ford 5 stars. There is no better place to buy a Ford and they have earned my business f More

by JOHNPATEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we are glad that Mark was able to provide you with such a great experience! We sincerely value your business and look forward to your next visit!

November 09, 2023

Manager Mike was very helpful in resolving the problem. with the battery.. It would constantly drain down to the point of not starting. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Gary, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2023

Did a great job. Very nice and on time. Professional and a very good value. More

by Rcsteinmetz32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

November 04, 2023

Great service and friendly staff! Thanks for keeping my Ford Escape in great condition and top shape More

by ARIASVANIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Nov 08, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We do hope we can be of assistance in the future. Take care!

November 04, 2023

The staff at GBF were very helpful with taking me through t the process of purchasing my leased car. My family has purchased cars from this dealership for over 20 years. We use the deal I ship for tires, mai More

by WSABINASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

November 04, 2023

Took my car there for major service. They got it all done under warranty work in a timely matter. The car now shifts better than when I bought it More

by Tyler Cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wemmer
Nov 08, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Tyler, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

November 04, 2023

Tim in the service department and Nic the technician are very good at their job. I dont even question when they are handling a situation for me on my F-150. More

by A.PAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Nov 08, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we are glad that Tim was able to provide you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 03, 2023

I came because of Tony Garbo, I was loyal customer of the Racine Garbo family More

by Jack Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Jack, thanks for highlighting some of our staff who helped make this such a great experience! We appreciate your loyalty to our dealership and look forward to seeing you next time!

Nov 08, 2023 -

Jack Simpson responded

You can use what I said.

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