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Gordie Boucher Village Ford of Thiensville
Thiensville, WI
923 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 923 reviews
Verified Customer
January 11, 2024
Excellent customer service I've only experienced excellent customer service. I purchased my last 3 vehicles from Mark and have most my service scheduled at Gordie and they are thorough and consisten excellent customer service. I purchased my last 3 vehicles from Mark and have most my service scheduled at Gordie and they are thorough and consistently friendly. More
by CBACH02
January 11, 2024
The service was convenient and complete. The service of my Lincoln was both convenient and complete. I will continue using this dealership. The service of my Lincoln was both convenient and complete. I will continue using this dealership. More
by ericolesen
January 11, 2024
I have endurance extended warranty, told lady when we talked, never told me they no longer accept it when I picked up car to the tune of almost 800.00 not happy talked, never told me they no longer accept it when I picked up car to the tune of almost 800.00 not happy More
by jrzeckman
January 11, 2024
They were able to get me home and pick me up again so I didn't have to wait in the service center. And they were finished earlier than expected. The people were very nice and friendly. didn't have to wait in the service center. And they were finished earlier than expected. The people were very nice and friendly. More
by janedamico
January 11, 2024
Great service experience! Welcoming environment and the video that was shared of tech's overall view of the vehicle was a 1st for me and is a great attribute Welcoming environment and the video that was shared of tech's overall view of the vehicle was a 1st for me and is a great attribute More
by Leronica.shaw
January 11, 2024
While waiting, I received a video of the inspection of my F 150. That was a pleasant surprise. F 150. That was a pleasant surprise. More
by BRURAPP
December 25, 2023
I stopped in to pick up my truck after repairs were completed that Tim had scheduled with one of their technicians who specialized in the specific type of repair the truck needed. On the way out, an completed that Tim had scheduled with one of their technicians who specialized in the specific type of repair the truck needed. On the way out, and almost as an afterthought, I asked Tim if the dealer’s tire specials were still good through December 31st as my Mustang needed new tires. Tim said yes, but the $200 Ford Pass rebate offer expired after November 28th. Tim saved me $200 with that answer. I then scheduled a November 27th new tire appointment for my Mustang. Next ensued a conversation between Tim and Angie regarding which tires would be the best selection based upon my needs. The energetic conversation eventually even included Bryan from parts. It is always impressive to see how personally invested Boucher Thiensville’s service personnel are in assuring delivery of the highest quality service whenever we bring our vehicles to them. More
by TX FLOOD
