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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

4.8
891 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 891 reviews

January 12, 2024

Had my car in because it was running rough And it was put on the machine to diagnose the problem More

by DKRMA
Recommend Dealer
No
Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Dkrma, we appreciate you taking the time to leave us this feedback. Your low star-rating has us concerned that there was something more we could have done to make your experience better. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.

January 12, 2024

Very efficient and timely. Valet service very helpful. Liked that a video of car condition was shared. More

by sueduver
Recommend Dealer
Yes
Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We look forward to your next visit! Take care!

January 12, 2024

Everyone from the receptionist, cashier, sales, manager and finance were all very pleasant and nice to work with. More

by KAREN.KAROW
Recommend Dealer
Yes
Employees Worked With
Mark Ford, Mark Ford
Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Karen, it's been our pleasure to serve you! Feel free to reach out to us if you need anything. Have a wonderful day.

January 12, 2024

I was taken in immediately and the service was excellent and timely. That's about it. More

by sisaacson401
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer, Michael Wemmer
Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

January 11, 2024

Always excellent service. Fast, dependable service that gives me peace of mind. Happy New Year! More

by SUE.CHOCAHOLIC
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Sue, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2024

Always great service and friendly people. Really liked the valet service. Will be back again. More

by WRX fan
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2024

Always a great experience. Disappointed the concierge service wasn't available. Mike Dallman is also great More

by Annie.krajna
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer, Michael Wemmer
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Annie, we are glad that Mike was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

January 11, 2024

Very helpful and caring! They answered our questions and service was very timely. It was a positive experience. More

by earthhealers
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

January 11, 2024

Staff was courteous and friendly. Work was completed without telling me there were issues that needed addressing. Appreciated the video of the work that was completed. Enjoyed the cle More

by fogelbrenda
Recommend Dealer
Yes
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

January 11, 2024

Mike the pick up was friendly and on time. Karissa kept me informed and did a great job More

by CNEUBURG
Recommend Dealer
Yes
Employees Worked With
Karissa
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

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