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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

Overview
Employees
Reviews
Vehicles
4.8
938 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 938 reviews

May 18, 2024

Very inviting, the staff treated me very well. When they had an issue th the repair they called to inform and update me of the issue. They very professional and the prices were affordable. I’d bee More

by Sfmyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Gordie Boucher Village Ford of Thiensville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Wemmer Service Manager 262-242-1100

May 15, 2024

Mr Patel was very professional, knowledgeable, thorough and courteous. It was a pleasure working with him. More

by ERNART3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hirak Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Gordie Boucher Village Ford of Thiensville! Anthony Garbo General Sales Manager 262-242-1100

May 15, 2024

New tires but sealer left visible on tires and rims and had to clean it off myself when I got home. More

by Danno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mike Wemmer Service Manager 262-242-1100

May 04, 2024

Very satisfied with work done on my car. Keep me up to date on what’s needed. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you, Donna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Village Ford of Thiensville. Mike Wemmer Service Manager 262-242-1100

May 03, 2024

GORDIE BOUCHER. VILLAGE FORD OF THIENSVILLE INSTALLED A NEW BATTERY IN OUR 2016 RED FORD FUSION. THE SAME DAY. OUR CAR WOULD .NOT START. THANK YOU . CAR IS WORK More

by NMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK FORD
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May 04, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Wemmer Service Manager 262-242-1100

May 02, 2024

Lots of attention, complementary rides to & from the service garage, clear descriptions of repairs & costs. More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you, Abe! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Village Ford of Thiensville, we look forward to having you as one of our valued customers for many more years to come! Mike Wemmer Service Manager 262-242-1100

May 02, 2024

The staff is extremely knowledgeable and always very cordial! They now have a service where they pick up my vehicle and return it when the service has been completed. That is so convenient! More

by LPAYETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mike Wemmer Service Manager 262-242-1100

May 01, 2024

Service meet our expectations and Tim explained and made sure we got in on the sale on the tires our car needed. More

by Wimorris6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tim and our team, and we look forward to working with you again. Mike Wemmer Service Manager 262-242-1100

April 27, 2024

Angie is the best and the main reason why i. never go elsewhere. The best. More

by Beck911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

Gordie Boucher Village Ford of Thiensville responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Village Ford of Thiensville! Mike Wemmer Service Manager 262-242-1100

April 24, 2024

Service was very good, but the price for the battery was very high. Costco carries the same battery for almost $100 less. Both the Motorcraft and Interstate AMG batteries are manufactured by Johnson Contr More

by JUNK.SPAETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mike Wemmer Service Manager 262-242-1100

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