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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

Overview
Employees
Reviews
Vehicles
4.6
1,596 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,596 reviews

September 12, 2024

Robert was very professional and helped problem solve the issue. Thank you for the pleasant experience. More

by Easterbe51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The shuttle ride gentlemen was great as well thank you
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Sep 13, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

September 11, 2024

Great low pressure service with the recent purchase of a 2024 Ford, Granger Mr. Schuster, and all the other at the dealership that I worked with were very cour and polite and helpful: More

by BillP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Bill, Thank you so much for your kind words for Jeffrey, and for taking the time to leave us this wonderful feedback! Jeff Samp General Sales Manager 262-225-9010

September 11, 2024

Professional, outgoing, Reliable! That's what I got from Mr. Craig responsible. The dealer very attentive employees. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Jose, It's great to hear that Craig was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

September 11, 2024

Busche Menomonee Falls Strives to take care of the customers needs when repairing their automobiles Robert, the service rep is always very polite, friendly and will bend over backwards to have your c More

by PRICHARD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

September 06, 2024

Excellent customer service all the way around from first call to tech showing up! The mobile service is awesome !! Thank you!! More

by JJSNEED2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! Katie and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

September 05, 2024

Errick Clay was very helpful and courteous! He fit me in for an oil change even when the previous employee failed to change my appointment when I had called earlier. More

by kck326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for leaving us a review! We apologize about the appointment change difficulty. We look forward to sharing your compliments with Errick, and don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

September 05, 2024

Excellent communication, diagnostics and service. Craig is the best! Will move all of my service work to Boucher in Menomonee Falls. More

by RTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your review! We are so glad that Craig had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. We look forward to serving you in the future! Alex Hienz Service Manager 262-225-9010

September 03, 2024

A huge thank you to Chris Roll, our salesperson! We're thrilled with our new vehicle. More

by ZEPARMETER
Recommend Dealer
Yes
Employees Worked With
Jason Sandbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Roll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. Chris and our team appreciate your business and hope to see you again soon! Jeff Samp General Sales Manager 262-225-9010

September 02, 2024

The entire sales experience was the best that I have dealt with as far as purchasing a vehicle. The professionalism was outstanding and I would recommend others to enjoy the same experience from your te More

by KRISENGLISH2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emil English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sandbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jeff Samp General Sales Manager 262-225-9010

September 02, 2024

I bought my truck in for a oil change and recall. They did the oil change but not the recall. More

by Morgangotit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Krueger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hienz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Alex Hienz Service Manager 262-225-9010

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